The CAT-200 exam is a core requirement for the CA Service Desk Manager r12 Administrator certification at the Intermediate / Administrator level.

Candidates will face 40-60 questions and have 90 minutes to complete the exam. This means you need strict time management. We strongly recommend taking timed practice tests to ensure you can maintain a steady pace without rushing when under actual exam time pressure.

The official examination fee is $150 USD, and you must achieve a score of 70% to pass. Since retaking the test requires paying the full fee again, utilizing accurate practice materials for thorough self-assessment beforehand is crucial to protect your investment.

Candidate requirements include: No mandatory prerequisites; recommended: 6–12 months hands-on experience with CA Service Desk Manager r12, basic ITIL/ITSM knowledge. Please verify all eligibility details on the official certification page before scheduling your appointment.

Registration is handled through official testing partners. The exam is delivered via Proctored at authorized Prometric test centers or online proctored. You can sign up here:

• Prometric Registration

The vendor suggests following official learning paths to build a foundational understanding:

• Broadcom CA Service Desk Manager r12 Training
• CAT-200 Official Study Guide

Once you complete your training, use the 40 practice questions from Lead2PassExam to refine your exam readiness.

Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.

Your CAT-200 practice materials are delivered instantly. You can download them right away, and a copy will be sent to your email within one minute (contact support if not received in 2 hours). You can install the software on an unlimited number of computers. We also offer a 100% Money Back Guarantee: if you fail the corresponding exam within 60 days of purchase, you can claim a full refund. To apply, submit your enrollment slip and official Score Report PDF within 2 days after taking the test (processing takes up to 7 days). Note: failures within 3 days of purchase, downloaded but unattempted exams, free materials, and expired orders are excluded. The payer's name must match the candidate's name. Alternatively, you can exchange your order for two free exams of equal value and keep the original product's updates.

The syllabus is divided into 3 main domains. Key areas include "Administering CA Service Desk Manager" (40%), "Administering Service Level Agreements" (30%), "Configuring Security" (30%). For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.