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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .

A) Associate the network interface
B) Authenticate the Edge
C) Create a Site
D) Configure a trunk
E) Create an Edge Group
F) Configure the Edge Connectors
G) Assign the Edge to a Site

2. What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?

A) Set the user to Inactive for 30 days, then delete the user account.
B) Reset the user's password.
C) Rename the user account.
D) Create a role for former users and add the user to that role.

3. If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

A) In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
B) In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
C) In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.
D) In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.

4. Where can you find people in your organization and add external contacts to the organization?

A) Directory
B) Activity
C) Documents
D) Location

5. Which feature is used to share a document of size 1 GB size through chat?

A) Drag and Drop
B) Workspace sharable link
C) Add web links
D) Attach Button

Solutions: