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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. A tenant's negligence causes a fire in the dwelling they rent. Typically, who is initially responsible for paying the damage?

A) The insurer that issued the homeowners policy
B) The dwelling's owner who is responsible for the tenant's actions
C) The insurer that issued the tenant's legal liability policy
D) The tenant who negligently caused the fire

2. To protect themselves against claims that arise long after the policy expiration date, a broker should retain a permanent copy of which policy?

A) Liability
B) Automobile
C) Property
D) Crime

3. When does a minimum retained premium apply to a policy?

A) When the policy has been voided for misrepresentation
B) When the insurer cancels the policy at any time
C) When the insured cancels the policy midterm
D) When the insured moves the policy at renewal to another insurer

4. Katherine is employed as an adjuster and has been assigned a large liability claim. The insured had two recent claims and Katherine suspects this claim might be staged. She sends the insured a non-waiver agreement allowing her to investigate the loss without accepting liability. If the insured refuses to sign the agreement, what would Katherine send next?

A) Reservation of rights letter
B) Forfeiture agreement
C) Liability admittance notice
D) Acceptance confirmation

5. An insured reports a loss to their broker and is subsequently contacted by an adjuster to discuss the claim. A few days later, the insured calls their broker to ask a question about their claim settlement. What is the best course of action for the broker to take?

A) Advise the insured to contact the ombudsperson
B) Provide expected settlement values to the insured
C) Review the policy wordings with the insured
D) Connect the insured with their loss adjuster to discuss the claim

Solutions: