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Skills measured

  • Manage the Outlook environment for productivity (20-25%)
  • Manage contacts and groups (10-15%)
  • Manage messages (35-40%)
  • Manage schedules (35-40%)

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Languages: English, Arabic (Saudi Arabia), Chinese (Simplified), Chinese (Traditional), Dutch, German, Spanish, French, Japanese, Korean

Retirement date: none

Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:

  • MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
  • The MOS 2016 exam format incorporates multiple projects.

Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016

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Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

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Microsoft 77-731 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Manage the Outlook environment for productivity20-25%- Customize Outlook settings
- Configure mail and reading options
- Perform search operations
- Print and save items
Topic 2: Manage contacts and groups10-15%- Create and manage contact groups
- Share and update contact information
- Create and edit contacts
Topic 3: Manage schedules35-40%- Manage tasks and notes
- Create appointments, meetings, and events
- Create and manage calendars
- Share and update calendars
- Manage meeting requests and responses
Topic 4: Manage messages35-40%- Create and format email messages
- Organize and manage messages
- Insert items and attachments
- Apply rules and Quick Steps
- Configure message tracking and delivery options

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