Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate
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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Topic 2: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Topic 3: User Management | 8%–12% | - Role and access management - Business user setup - Organizational structure |
| Topic 4: Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Sales order integration - Document flow and status management |
| Topic 5: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Topic 6: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 7: Product and Pricing | 8%–12% | - Price lists and discount determination - Pricing configuration - Product master data |
| Topic 8: Reporting and Analytics | 8%–12% | - Standard reports and dashboards - Data sources and key figures - Custom report creation |
| Topic 9: Integration | 8%–12% | - Web services and APIs - Integration with SAP ERP / CRM - Middleware and communication arrangements |
| Topic 10: Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Topic 11: Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Topic 12: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 13: Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Topic 14: Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Topic 15: Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Opportunity lifecycle and forecasting - Sales methodology configuration |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
You are viewing a 360 overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account? (3 correct answers)
- A. Delivery status
- B. Sales order ID
- C. Incoive status
- D. Bill-to-party ID
- E. Credit status
Correct Answer: A,B,C 🗳️
Which dropdown lists in the Product facet can you use to add products to a sales order? (3 correct answers)
- A. Quotes
- B. Product list
- C. Opportunities
- D. Promotions
- E. Past order
Correct Answer: B,D,E 🗳️
Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
(2 correct answers)
- A. Customer Specific Territory Discount
- B. Customer Specific Product Discount
- C. Overall Customer Group Discount
- D. Customer Specific Sales Organization Discount
Correct Answer: B,C 🗳️
How can you give a business user access to a work center view? (2 correct answers)
- A. Assign the business user to the territory structure
- B. Use business scoping to activate the work center containing the view
- C. Copy the access rights from a business user who already has access to the work center view
- D. Create a business role that has access to the work center view and assign it to the business user
Correct Answer: B,C 🗳️
Using rules in opportunity management, what is the prerequisite to determine the sales team?
- A. A Work Distribution
- B. A Workflow
- C. A Territory
- D. A Party Role
Correct Answer: A 🗳️
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