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SAP C_C4H410_01 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

1. Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade. Upgrade notification need to be send via e-mail to this person.
Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up?
Please choose the correct answer.
Response:

A) Define the contact person in the Service Control Center.
B) Update the contact details in your organization structure.
C) Define a new service agent.
D) Define the contact person in the Administration work center.

2. You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?
Please choose the correct answer.
Response:

A) Buying center
B) Parties involved
C) Influencer map
D) Sales team

3. You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?
Please choose the correct answer.
Response:

A) Description
B) Category
C) Port Type Package
D) Port Binding

4. You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration?
There are 2 correct answers to this question.
Response:

A) Synchronize and exchange leads
B) Synchronize and exchange appointments
C) Create opportunities
D) Create and access contacts

5. In which party types are Territory Alignment rules used to realign territories?
There are 2 correct answers to this question.
Response:

A) Sales units
B) Accounts
C) Employees
D) Competitors

Solutions: