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Exam objectives change, and study material has to keep up. Lead2PassExam updates its 72400X practice questions throughout 2026, and your Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support purchase includes 365 days of free updates from day one.
Avaya 72400X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Exam |
| Exam Number: | 72400X |
| Real Exam Qty: | 60 |
| Passing Score: | 70% |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) – Equinox Solution |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya IX Workplace & Aura Collaboration Training |
| Exam Registration: | Avaya Learning Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online or proctored exam (Avaya Learning / authorized testing centers depending on region) |
| Pre Condition: | Recommended prior knowledge of Avaya Aura Core Components or equivalent experience in unified communications systems. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 72400X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Aura Core Communication Components | - Session Manager & Communication Manager
|
| Topic 2: Avaya Equinox / Team Engagement Solutions | - Collaboration architecture
|
| Topic 3: Avaya IX Workplace Clients & Device Services | - Client configuration and deployment
|
| Topic 4: Avaya Aura Presence Services & Messaging | - Contact and presence management
|
Your Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Questions, Answered
The 72400X exam is the official exam behind the Avaya Equinox Solution with Avaya Aura Collaboration Applications Support credential from Avaya. It sits at the Professional level of the Avaya certification track. It is also associated with Avaya Certified Support Specialist (ACSS) – Equinox Solution. The Lead2PassExam practice questions on this page map to the same objectives, so you can measure your readiness before you book a seat.
The 72400X exam contains 60 questions and gives you 90 minutes to complete them. That pace leaves little room for getting stuck, so train yourself to flag a hard question, move on, and circle back later. Run at least one full timed session in the Lead2PassExam test engine a week before your exam date to check whether your pacing holds under pressure.
Recommended prior knowledge of Avaya Aura Core Components or equivalent experience in unified communications systems.
Requirements can change, so confirm the latest details on the official Avaya exam page before you register.
You can book the 72400X exam through the following official channels:
The exam is delivered Online or proctored exam (Avaya Learning / authorized testing centers depending on region), so pick the option that suits you when booking.
Avaya points candidates to these official courses:
Once you have worked through the official material, wrap up your preparation with the 60 practice questions from Lead2PassExam to lock in what you have learned.
Yes. A free 72400X PDF demo is available, so you can check the question style and answer quality before you commit. Every purchase also includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by our 100% Money Back Guarantee. If you take the 72400X exam within 60 days of purchase and do not pass, send us a scanned enrollment slip and your official Score Report PDF within two days of the exam; approved refunds are processed within seven days. The candidate name must match the payer name, and the guarantee does not apply to exams taken within three days of purchase, to products that were downloaded but never used in an exam sitting, or to free materials and expired orders. If you would rather keep studying, we can instead exchange your order for two free exam products of equal value while your original product keeps its update service. Delivery itself is instant: your download is emailed within one minute of payment and stays available in your member zone, with no limit on how many computers you can install it on. If nothing arrives within two hours, contact our customer service team.
The 72400X syllabus is divided into 4 domains, including Avaya Equinox / Team Engagement Solutions, Avaya Aura Core Communication Components, and Avaya Aura Presence Services & Messaging. The complete breakdown, with every domain and its subtopics, is listed in the Exam Topics section above — review it line by line and flag the areas where you feel weakest.
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
A customer is unable to register on an Avaya IX Workplace Client (Windows). The following message is displayed:
CHECK YOUR WEB ADDRESS AND TRY AGAIN.
While troubleshooting a support technician checked the AADS.log and find the following information:
class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException: com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down
What is causing this failure?
- A. AADS Cassandra database is down.
- B. AADS is unable to communicate with System Manager's Cassandra Database.
- C. AADS is unable to communicate with Session Manager's Cassandra Database.
- D. Data replication failure between Session Manager and AADS.
Correct Answer: A 🗳️
While using the built-in AAWG Developer's Test Application tool to make a test call to user 1001, which two commands should be entered? (Choose two.)
- A. cc
- B. dial 1001
- C. dc
- D. ac
- E. call 1001
Correct Answer: A,B 🗳️
Which component hosts Unified Portal in a Team Engagement (TE) deployment of the Avaya Equinox Conferencing solution?
- A. System Manager Server
- B. Session Manager Server
- C. Avaya Aura Web Gateway
- D. Equinox Management Server
Correct Answer: C 🗳️
A user is trying to register on their Avaya IXTM Workplace Client (Windows/Mac/iOS/Android) from the Public Network.
Which ASBCE Network Interface is usually set to connect to the Public Network, and will be the first point of contact for the registration request from the Client's IP?
- A. A1 Interface
- B. M1 Interface
- C. B1 Interface
- D. M2 Interface
Correct Answer: C 🗳️
Users are unable to send and receive IM/Multimedia messages. The Avaya IX Workplace Client displays the following error message:
The messaging service is not currently available. Viewing the ps.log, you find the following log entry:
[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?
- A. The maximum number of licensed subscribers has been reached.
- B. The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
- C. The maximum number of subscribers has been reached.
- D. The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
Correct Answer: D 🗳️
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