Exam Name: Avaya Workforce Engagement Support Certified Exam
Certification Provider: Avaya
Corresponding Certification: Avaya ACSS
Over 74874+ Satisfied Customers
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Updated: Sep 19, 2026
No. of Questions: 71 Questions & Answers with Testing Engine
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Avaya 33160X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Support | - System Maintenance
|
| Topic 2: System Architecture and Installation | - Platform Requirements
|
| Topic 3: Workforce Engagement Solution Overview | - Solution Components
|
| Topic 4: Monitoring and Troubleshooting | - System Monitoring
|
| Topic 5: Configuration and Administration | - Integration Management
|
Avaya Workforce Engagement Support Certified Sample Questions:
During the migration process, which migration tool will set the start/stop mode for the services on the target and source systems as required?c
- A. Data Migration Discovery Tool
- B. WFO data Migration Tool form V15.1
- C. Migration Mode tool
- D. Migration DB Scripts.
Correct Answer: C 🗳️
Explanation: Only visible for Lead2PassExam members. You can sign-up / login (it's free).
You are going to the customer site to start your Avaya Workforce Engagement installation. You have the documentation, but when you review yourchecklist, something is missing. Which important thing is missing in your installation checklist?
- A. Wsuper user account
- B. IMSA account
- C. Administrator account
- D. MSA and DMSA account
Correct Answer: B 🗳️
Explanation: Only visible for Lead2PassExam members. You can sign-up / login (it's free).
In which migration process to Avaya Workforce Engagement can the test mode migration be used?
- A. Side-by-side
- B. In-place
- C. Site migration
- D. Server reuse
Correct Answer: A 🗳️
Explanation: Only visible for Lead2PassExam members. You can sign-up / login (it's free).
Which account is a member of the SysAdmin role in SQL, and can perform all required activities related to database installation and first-time configuration in Avaya Workforce Engagement?
- A. DMSA
- B. Maintenance account
- C. Local account
- D. MSA
Correct Answer: D 🗳️
Explanation: Only visible for Lead2PassExam members. You can sign-up / login (it's free).
When running backups in Avaya Workforce Engagement, what must be used to execute this task?
- A. Installation Account
- B. Management Service Account
- C. Database Management Service Account
- D. Maintenance Account
Correct Answer: D 🗳️
Explanation: Only visible for Lead2PassExam members. You can sign-up / login (it's free).
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