Exam Name: Avaya Aura® Core Components Support Certified Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Check Updated on: Oct 07, 2026
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Avaya 72201X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Core Components Support Certified Exam |
| Exam Number: | 72201X |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) – Avaya Aura Core Components |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 70 |
| Exam Format: | Multiple Answer Multiple Choice, Single Answer Multiple Choice, Scenario-Based Questions |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Price: | $125 USD |
| Exam Duration: | 90 minutes |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam or authorized Avaya/Pearson VUE testing center. |
| Pre Condition: | Recommended completion of Integrating Avaya Aura® Core Components training or equivalent experience. Basic knowledge of SIP, VoIP, and Avaya Aura solutions is recommended. |
| Official Syllabus URL: | https://www.avaya-learning.com |
Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Flow Analysis | 15%-20% | - Call Processing
|
| Topic 2: System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Topic 3: Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Topic 4: Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| Topic 5: Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
| Topic 6: Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
72201X Exam FAQ: Study Smart, Buy Smart
The Avaya Aura® Core Components Support Certified exam contains 70 to complete within 90 minutes. Timed simulation in the Lead2PassExam Desktop Test Engine teaches that rhythm before exam day does.
Recommended completion of Integrating Avaya Aura® Core Components training or equivalent experience. Basic knowledge of SIP, VoIP, and Avaya Aura solutions is recommended. Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.
Lead2PassExam issues a full refund if you take the Avaya Aura® Core Components Support Certified exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Avaya recommends these training resources for the Avaya Aura® Core Components Support Certified exam:
Follow the training with steady self-testing — the 96 practice questions from Lead2PassExam help you apply theory and fill any gaps the training leaves.
The Avaya Aura® Core Components Support Certified exam requires 70% to pass, and registration costs $125 USD. A failed attempt means paying the same fee again — a readiness check with the Lead2PassExam engines before booking is the cheaper option.
The official Avaya Aura® Core Components Support Certified outline defines 6 domains. The leading three are Troubleshooting Avaya Aura Core Components (25%-30%), Call Flow Analysis (15%-20%), and Avaya Aura Core Architecture (20%-25%). The full list is in the topics section above, and Lead2PassExam's 96 practice questions cover each one.
Online proctored exam or authorized Avaya/Pearson VUE testing center. Register for the Avaya Aura® Core Components Support Certified exam through these official channels:
After booking, Lead2PassExam delivers your practice questions within 1 minute — preparation starts the same day.
The 72201X exam is a Avaya certification exam validating the Avaya Aura® Core Components Support Certified syllabus shown above. It belongs to these credential paths: Avaya Certified Support Specialist (ACSS) – Avaya Aura Core Components. Candidates in 2026 prepare for it with Lead2PassExam's 96 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Unsure which suits you? Apply for the free demos and compare — the 96 practice questions are identical across versions, so the only question is preference. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
Avaya Aura® Core Components Support Certified Sample Questions:
Avaya Subscription event packages are used to subscribe to real-time event notifications. Which three of the following are Avaya Subscription event packages?
- A. avaya-cm-feature-status
- B. avaya-trunk-status
- C. avaya-ldap-feature-status
- D. avaya-ua-service-state
- E. avaya-ccs-profile
- F. avaya-dialog-state
Correct Answer: A,C,E 🗳️
You are preparing to enable EASG to provide Avaya Services local and remote access for performing support and system optimization.
What are the three methods to enable EASG during the implementation? (Choose three.)
- A. During the OVA deployment
- B. Using the SDM after the deployment
- C. Using SSH to access Avaya servers
- D. Open a ticket to Avaya services and request to enable it
- E. Using SMGR web GUI, check the "Enable EASG" check box on the desired component in the Inventory/Manage Elements screen
- F. Using the CLI command EASGManage after deployment
Correct Answer: A,E,F 🗳️
Which four traces options can be useful when troubleshooting SIP endpoint registration issues with a phone using TCP protocol? (Choose four.)
- A. SIP Signaling
- B. PPM
- C. SIP Registration
- D. TLS handshaking
- E. RTP Flow
- F. Call Processing
- G. Network Interface
Correct Answer: A,C,D,F 🗳️
In which four ways can you verify the Avaya Aura Communication Manager (CM) license status? (Choose four.)
- A. Using the CM System Administration Terminal, run the status license command.
- B. Using the CM System Administration Terminal, run the license list command.
- C. Using the System Manager Web GUI, access the CM element > alarms menu.
- D. Using the CM System Administration Interface, access the WebLM > status license menu.
- E. Using the CM Linux console interface, run the license list command.
- F. Using the CM Linux console interface, run the statuslicense command.
- G. Using the CM System Administration Terminal, run the test license command.
- H. Using the System Manager Web GUI, access the CM element > license menu.
Correct Answer: A,D,F,H 🗳️
Which three statements regarding the core architecture in the Avaya Aura 7 solution are true? (Choose three.)
- A. SIP trunks can be configured on both Avaya Aura Session Manager (SM) and Avaya Aura Communication Manager (CM).
- B. SIP User Agents can register to both Avaya Aura Session Manager (SM) and Avaya Aura Communication Manager (CM).
- C. Avaya Aura Session Manager (SM) is responsible for routing calls between SIP User Agents.
- D. Avaya Aura Media Server (AAMS) can connect to Avaya Aura Communication Manager (CM) without routing via Avaya Aura Session Manager (SM).
- E. Avaya Aura Media Server (AAMS) connects directly to Avaya Aura Session Manager (SM) using SIP.
Correct Answer: A,B,D 🗳️
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