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BlackBerry 10 Support Specialist Sample Questions:

1. What email folder(s) is/are synced by default when a new account is added to a BlackBerry 10 (BB10) Smartphone?

A) Inbox and its subfolders
B) Inbox
C) Inbox and sent items folder
D) Inbox and the first 10 sub-folders

2. What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry Device Service (BDS)?

A) Work and Home
B) Work and Personal
C) Server and Personal
D) Enterprise and Home

3. A user can download some applications over mobile, but not all. Why is the user having this issue?

A) Application is over 50MB
B) Application is over 25MB
C) Mobile network is disabled
D) Use Wi-Fi' is enabled

4. The standard battery that comes with the BlackBerry 10 (BB10) handheld can be charged through which one of the following types of cables?

A) AC Power Adapter
B) Micro HDMI
C) Mini USB
D) Micro USB

5. A user reports that they are unable to enable BlackBerry (BB) Protect. What steps should they follow to make sure that it is enabled?

A) Swipe down, go to Settings.
B) Swipe down, go to Settings, click on BB Protect.
C) Swipe down, go to Settings, click on Security, enable Device password.
D) Swipe down, go to Settings, click on Location Services.

Solutions: