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  • Total Questions: 376
  • Updated on: Nov 02, 2026
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Questions before sales or after sales — both welcome. Lead2PassExam's 24/7 customer service settles everything about the EXIN ITIL 4 Foundation product: 376 practice questions for the ITILFNDv4 exam in 2026.

EXIN ITILFNDv4 Exam Overview:

Certification Vendor:EXIN
Exam Name:ITIL 4 Foundation
Exam Number:ITILFND_V4
Related Certifications:ITIL 4 Strategic Leader
ITIL 4 Managing Professional
Exam Format:Multiple Choice
Certificate Validity Period:Typically 3 years (renewable via CPD or re-certification)
Available Languages:Dutch, Chinese, French, Spanish, English, Polish, German, Japanese, Italian, Portuguese
Real Exam Qty:40
Exam Price:Varies by region and provider (approx. 350–559 USD/EUR)
Exam Duration:60 minutes
Passing Score:65%
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or at an accredited test centre
Pre Condition:No formal prerequisites
Official Syllabus URL:https://www.exin.com/itil-foundation/

EXIN ITILFNDv4 Exam Syllabus Topics:

SectionObjectives
Topic 1: ITIL Practices- Service Management Practices
- Technical Management Practices
- General Management Practices
Topic 2: Service Value Chain Activities
Topic 3: Key Concepts of Service Management- Four Dimensions of Service Management
- Guiding Principles
- Service Value System (SVS)
Topic 4: Continual Improvement

EXIN ITILFNDv4 Exam: What to Ask Before Buying

60 minutes for 40 questions. If practice time is scarce, make sessions targeted: short daily sets in the Lead2PassExam engine, full timed runs when you can.

Right after payment we email you the download link — note it — and the product also arrives automatically within a minute, with 24/7 help if nothing shows up within 2 hours. Your information stays rigorously confidential throughout. If you fail the corresponding ITILFNDv4 exam within 60 days of purchase, we supply a whole refund: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.

The EXIN ITIL 4 Foundation is EXIN's certification exam for EXIN ITIL, at the Foundation level. The certificate makes you advanced and competitive — priority in employment and promotion goes to the certified. Related credentials include ITIL 4 Managing Professional, ITIL 4 Strategic Leader.

The EXIN ITIL 4 Foundation blueprint spans 4 domains — including Continual Improvement, Service Value Chain Activities, ITIL Practices. Weight the heavy domains in your schedule; the complete outline above lists every subtopic.

Varies by region and provider (approx. 350–559 USD/EUR) per attempt, 65% to pass. Retakes cost the full fee again, so prepare efficiently — the 376 practice questions for the ITILFNDv4 exam at Lead2PassExam stay close to the real exam's changes.

No formal prerequisites Eligibility rules change over time, so verify the current requirements on the official page (official ITILFNDv4 exam page) before registering.

Yes — the demo on our website is a genuine part of the complete EXIN ITIL 4 Foundation dump, so what you try is what you buy. Purchases include 365 days of free updates with automatic email notifications; renew afterward at 50% off.

EXIN ITIL 4 Foundation Sample Questions:

In service relationships, what is a benefit of identifying consumer roles?

  • A. It enables a common definition of value
  • B. It enables effective stakeholder management
  • C. It removes constraints from the customer
  • D. It provides shared service expectations
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Which usually requires a team of representatives from many stakeholder groups?

  • A. Investigating a major incident
  • B. Authorizing an emergency change
  • C. Logging a new problem
  • D. Fulfilling a service request
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Which practice recommends using tools for collaboration and the automated matching of symptoms?

  • A. Incident management
  • B. Problem management
  • C. Service request management
  • D. Service level management
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

What is the CORRECT order for the three phases of problem management?

  • A. Problem identification, problem control, error control
  • B. Error control, problem control, problem identification
  • C. Problem identification, error control, problem control
  • D. Problem control, error control, problem identification
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Which practice requires focus and effort to engage and listen to the requirements, issues, concerns, and daily needs of customers?

  • A. Supplier management
  • B. Service desk
  • C. Service request management
  • D. Service level management
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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