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Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:

1. For non-distributed products, which of the following customer support service products is a controlled sale? (Multiple choice)

A) Single repair service
B) Standard maintenance
C) Standard + maintenance
D) Basic maintenance
E) Gold + Maintenance

2. the correct statement about on-site support services is ().

A) In the case of problems that cannot be effectively solved through remote technical support, arrange for engineers to provide on-site problem handling services
B) On-site service includes on-site spare parts replacement and on-site problem handling
C) In the case of purchasing an on-site service maintenance package, priority is given to solving the problem through on-site service
D) For situations where the location requires a hardware replacement to resolve the issue, arrange for an engineer to perform an on-site hardware replacement

3. In which of the following scenarios, the customer may need to purchase data migration services (multiple choices)

A) Business performance to bottlenecks
B) Storage Virtualization Consolidation Talk
C) The equipment is over-warranted and the equipment is aging
D) Expand the capacity space side-by-side with the old storage

4. What are the following service contents that are not part of the SmartNOS service product?

A) Spare parts go first
B) Network optimization
C) Log analysis
D) Change support

5. Huawei certification exam papers are valid for two years.

A) True
B) False

Solutions: