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HP HP2-H08 Exam Syllabus Topics:

HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

Question 1

A customer's Windows XP computer stops responding during startup. How can you isolate the cause with minimal impact to the customer?

A. Restore the factory image.
B. Enable boot logging.
C. Replace the hard drive.
D. Analyze the win.ini file.

Question 2

Where can you enable the Trusted Platform Module (TPM) option?

A. BIOS
B. Device Manager
C. Internet security settings
D. WindowsControlPanel

Question 3

Which devices are used to write data to removable media? (Select two.)

A. USB flash drive
B. DVD drive
C. CD drive
D. DVD-RW drive
E. Blu-ray drive

Question 4

Which first step does HP recommend that you take to resolve compatibility and performance issues?

A. Update the BIOS.
B. Update HP software.
C. Replace the system board.
D. Replace the hard drive.

Question 5

A user reports that her desktop displays the incorrect time whenever she boots the machine. After you replace the CMOS battery, what else must you do? (Select two.)

A. Reinstall the operating system.
B. Replace the system board.
C. Flash the system BIOS.
D. Reset the system time.
E. Restore the BIOS to the correct settings.

Solutions: