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HP Selling HP BSM Solutions Sample Questions:

1. Which IT activity is supported by the BSM Network Management Solution?

A) end-user monitoring to track business service levels
B) improving application quality testing
C) providing proactive policy enforcement and compliance reporting
D) providing cross-domain visibility of IT infrastructure events to remove duplication

2. Which question is best used to qualify an Application Performance management opportunity?

A) How often do customers complain about an application response time?
B) Have you automated your operational runbooks to enhance efficiency?
C) How do you ensure that your virtual server hosts are used to their maximum potential?
D) How do you handle Quality Assurance test management?

3. How does HP address customer business challenges through BSM Solutions? (Select three.)

A) HP aligns the business objectives in parallel with the IT organizational hierarchy.
B) HP achieves operational excellence by managing dynamic business services.
C) HP achieves operational excellence by obtaining complete visibility into dynamic environments.
D) HP reduces duplication of effort to optimize labor and cost for IT operations.
E) HP improves Service Level agreements through aggregate time resolution.
F) HP maintains a fourth quadrant rating above our competition from Gartner Group.

4. Where would you find license SKU and pricing information for HP BSM Systems Management?

A) BSM datasheets
B) Pricing Guides on HP Partner Central
C) HP WW Product Promotions (link)
D) Sales Awareness Webinars

5. Which key customer persona is most likely associated with and involved in Application Performance management?

A) Chief Marketing Officer
B) Senior Project Manager
C) Quality Assurance Director
D) Director of Operations

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