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HRCI aPHR Exam Syllabus Topics:

HRCI Associate Professional in Human Resources Sample Questions:

1. When an employee complains about unfair treatment by the supervisor:
Response:

A) HR should suspend the supervisor for at least 2 days.
B) The HR department should soothe the emotional complaint and encourage the employee to go back to work and pay no attention to the treatment.
C) The CEO should be notified that a lawsuit is not far behind.
D) It should always be investigated as possible illegal discrimination.

2. Occupational health is:
Response:

A) Unrelated to personal health
B) An ultimate, unrealistic objective set by the government
C) A focus on the prevention of hazards in the workplace
D) Using the most current scientific techniques to maintain employee attendance

3. An employee approaches a peer and reiterates a rumor he heard about a new hire. This type of communication is considered which of the following?
Response:

A) Downward
B) External
C) Grapevine
D) Horizontal

4. If a company opts to change its processes and departments and shifts employees into different departments without terminating or onboarding employees, the company is striving to meet its staffing needs through:
Response:

A) job redesign.
B) downsizing.
C) promotions.
D) recruitment.

5. Your company decided to review the exit interviews from the past two years for the finance department to determine the reasons why turnover was higher than other departments. From the analysis of the interviews, the HR consulting firm found that exiting employees for the most part left for a promotional opportunity in other organizations.
It was suggested that a formal career counseling program be implemented to reverse the perception of lacking promotional opportunities.
Which answer best describes the kind of program HR will be developing?
Response:

A) Succession planning program
B) Career pathing program
C) Knowledge management program
D) Talent management program

Solutions: