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IBM C4090-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. A customer has installed IBM Spectrum Control and its components.
Which IBM software product provides the core capabilities to manage the underlying hardware?

A) SmartCloud Orchestrator
B) Tivoli Flashcopy Manager
C) Tivoli Storage Productivity Center
D) OpenStack

2. A solution architect has determined the amount of spindles needed to satisfy performance and RAID level requirements for a DS8870.
Which tool provides information on the number of spare drives included in the system?

A) STAT
B) eConfig
C) Disk Magic
D) Capacity Magic

3. How many ports from a full 15 module XIV Storage System are recommended initially to connect to an IBM Spectrum Virtualize Controller?

A) 8
B) 24
C) 12
D) 16

4. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?

A) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.
B) Conduct a workshopwith customer system administrators and IBM technical fieldsupport representatives to jointly resolve the problem.
C) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
D) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.

5. How is RTO defined?

A) The time it takes to restore the backup tapes at a remote site.
B) The amount of data loss that's deemed acceptable, defined by application, in the event of a disaster-failover scenario.
C) The amount of times it takes, from initial disaster declaration, to having critical business processes available to users.
D) The time it takes to complete the nighty backup process.

Solutions: