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Microsoft MO-400 Exam Syllabus Topics:

SectionObjectives
Manage messages- Organize and manage messages
  • 1. Flag received messages
  • 2. Categorize messages
  • 3. Sort messages
  • 4. Move messages between folders
  • 5. Ignore conversations
  • 6. Create folders
  • 7. Change the display of messages
- Create messages
  • 1. Set the importance and sensitivity of outgoing messages
  • 2. Add or remove message attachments
  • 3. Designate recipients by using CC and BCC
  • 4. Use @mention
  • 5. Forward and reply to messages
  • 6. Flag outgoing messages for follow up
- Insert message content
  • 1. Insert images
  • 2. Insert hyperlinks
  • 3. Add signatures to individual messages
Manage contacts and tasks- Create and manage contact groups
  • 1. Create and delete contact groups
  • 2. Delete contact group members
  • 3. Add contacts to existing contact groups
  • 4. Update contacts within contact groups
- Create and manage tasks
  • 1. Create and manage tasks
- Create and manage contact records
  • 1. Import contacts from external sources
  • 2. Edit contact information
  • 3. Share contacts
Manage schedules- Create appointments, meetings, and events
  • 1. Set availability for calendar items
  • 2. Create calendar items from messages
  • 3. Create recurring calendar items
  • 4. Set calendar item times and time zones
  • 5. Cancel meetings
  • 6. Set up meetings by using the scheduling assistant
- Create and manage calendars
  • 1. Manage multiple calendars
  • 2. Set calendar work times
- Organize and manage appointments, meetings, and events
  • 1. Forward calendar items
  • 2. Update individual or recurring calendar items
  • 3. Respond to invitations
  • 4. Configure reminders
  • 5. Invite meeting participants
Manage Outlook settings and processes- Configure mail settings
  • 1. Specify default fonts for new messages and responses
  • 2. Create, assign, and modify signatures
  • 3. Customize reply message settings
- Perform search operations
  • 1. Search for messages, calendar items, contacts, and tasks
  • 2. Create search folders
  • 3. Search by using advanced find
- Print and save information
  • 1. Preview message attachments
  • 2. Save messages in alternative formats
  • 3. Save message attachments
  • 4. Print message, calendar, contact, and task information
- Customize Outlook settings
  • 1. Change the display of messages, calendar items, contact records, and tasks
  • 2. Configure automatic replies
  • 3. Add accounts

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