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Prerequisites

This is a foundational-level certification exam that does not have any official prerequisites. However, the students should possess a functional and practical understanding of the capabilities of Dynamics 365 as well as Microsoft Cloud computing. They also require the relevant experience and general knowledge in the field of Information Technology. It is also recommended that the individuals have the basic knowledge of business environments and practical expertise in addressing security, legal, and business requirements for IT projects. The candidates who pass this test may be qualified for the ACE college credit.

Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Microsoft products
• Integration with third-party apps
• Custom integrations in Dynamics 365
• Integration across Dynamics 365 apps

Describe Dynamics 365 cloud security

• Data center access
• Encryption
• Industry standard certifications (GDPR, etc)
• Authentication
• SSO
• Data ownership
• Data loss protection (DLP)

Understand the benefits of role based security

• Life Cycle Services (LCS)

• Streamlined user experience

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• App role-based security

• Azure features used by Dynamics 365

• PaaS

• Leveraging security roles

Understand the use of Power Platform in Dynamics 365

• Power Apps
• Power BI
• Power Automate
• AI Builder
• Common Data Service

Understand the benefits of the Common Data Model

• Consistency
• Interoperability
• Extensibility
• Analytics

Identify Dynamics 365 reporting capabilities

• Extensible reporting
• Built in reporting
• Role-based reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Customer insights
• Sales insights
• Fraud protection
• Customer service insights
• Virtual agents
• Relationship insights

Leverage mixed reality

• Guides
• Remote assist
• Layouts

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Contact management
• Customer requests and follow up
• LinkedIn Sales Navigator
• Dynamics 365 sales automation
• Pipeline management

Understand the capabilities of Dynamics 365 Marketing

• Segmentation
• Dynamics 365 for marketing
• Customer journey
• Event management
• Lead generation and qualifications
• Surveys
• Landing pages

Understand the capabilities of Dynamics 365 Field Service

• Field Service Mobile
• Service resource scheduling
• Proactive customer service
• Resource Scheduling Optimization (RSO)
• Connected Field Service

Understand the capabilities of Dynamics 365 Customer Service

• Omni channel service
• Account management
• Case life cycle
• Knowledge articles

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Accounts Receivable
• General Ledger
• Accounts Payable
• Global attributes
• Project accounting
• Budgeting
• End to end business processes
• Real time cash flow visibility
• Enterprise asset management

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Personnel management
• Benefits management
• Employee self-service
• Employee development

Understand the capabilities of Dynamics 365 Business Central

• Sales and service
• Finance
• Budgeting
• When to use Business Central vs other Dynamics 365 products
• Supply chain
• Project management

Understand the capabilities of Dynamics 365 Supply Chain Management

• Procurement and sourcing
• Warehouse management
• Project accounting
• Manufacturing
• Modernize operations
• Master planning
• Product information

Understand the capabilities of Dynamics 365 Retail

• Mobile commerce
• Channel Management
• Retail capability
• Point of Sale (POS)

Career Prospects

The candidates who pass the Microsoft MB-901 exam will be awarded the Microsoft Certified: Dynamics 365 Fundamentals certification. With this certificate, the professionals can take up the job roles, such as a Microsoft Dynamics Consultant, a Microsoft 365 Collaboration Consultant, an Administrative Assistant, an IT Technician, a Project Consultant, a Solution Consultant: Dynamics 365 CRM, a Lead Service Desk Specialist, a Technical Analyst, a Programmer Analyst, and an Enterprise Solutions Manager. The salary potential for these positions is an average of $68,500 per annum. Some specialists may earn more but it depends on their experience level and the recruiting organization.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

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Exam Topics

The Microsoft MB-901 certification exam measures the skills and knowledge of the candidates in a variety of domains. The applicants must understand these areas and prepare adequately for the possible questions that may appear from any of the topics. The main sections that are part of the MB-901 test are highlighted below:

• Describing Finance & Operations Applications: 25-30%

  The individuals will need to develop their expertise in explaining the capabilities of various concepts, including Dynamics 365 Human Resources, Dynamics 365 Finance, Dynamics 365 Business Central, Dynamics 365 Commerce, and Dynamics 365 Supply Chain Management.

• Identifying the Components of Microsoft Platform for Dynamics 365: 30-35%

  Within this subject area, the learners will need to demonstrate their skills in explaining integration capabilities; Dynamic 365 Cloud security, business value associated with Microsoft Cloud, and the advantages of role-based security. This topic will also measure the ability of the examinees to recognize the use cases required for Power Platform within Dynamics 365. The test takers should also have competence in explaining the advantages of Common Data Service and capabilities of Dynamics 365 reporting.

• Explaining Artificial Intelligence & Mixed Reality within Dynamics 365: 10-15%

  This domain will measure the competence of the candidates in explaining the use cases for Dynamics 365 Artificial Intelligence as well as the use cases associated with mixed reality.

• Describing Model-driven Applications: 25-30%

  This section of the Microsoft MB-901 exam will measure the skills of the students in explaining Dynamics 365 Sales capabilities as well as those of Dynamics 365 Marketing and Dynamics 365 Field Service. It will also evaluate the proficiency of the applicants in explaining the capabilities associated with the Dynamics 365 Customer Service.