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Prerequisites for Microsoft PL-200 Exam

There are no official prerequisites that the candidates should meet before applying for the Microsoft PL-200 exam, but it is recommended that they have experience as an IT student or professional. The learners must also have a solid knowledge of Power Platform and its main features, familiarity with the security concepts as well as Microsoft Data verse. Moreover, the functional consultants should be well aware of the Dynamics 365 model-driven applications.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/pl-200

Configuring the Common Data Service (25-30%)

The first section entails the expertise of the candidates in:

• Configuring Common Data Service settings (configuring Relevance Search; configuring auditing; performing data management tasks; configuring duplicate detection settings);
• Configuring security settings (creating and managing business units; creating and managing security roles; creating and manage users as well as teams, etc.).
• Managing an existing data model (assigning a type for an entity, such as virtual, standard, or activity; configuring entity ownership; creating new entities or modifying existing ones, etc.);
• Creating and managing processes (defining the requirements for business rules; defining and implementing business rule logic; defining the scope for business rules, etc.);

Implementing Power Virtual Agents Chatbots (10-15%)

To answer the questions related to this exam topic, the learners are required to develop expertise in the following areas:

• Creating a chatbot (assigning a chatbot to an environment; publishing a chatbot; sharing a chatbot; adding chatbots to Teams as well as other channels; monitoring and diagnosing bot usage, performance, topic usage);
• Configuring topics (defining topic conversation triggers; creating messages, questions, conditions; extracting topics from a web page; implementing escalations, greetings, statuses, error messages; calling the Power Automate flow in order to run an action);
• Configuring entities (creating custom entities; implementing entities in conversations; implementing variables to store data).

Microsoft PL-200 Exam Syllabus Topics: