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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank has recently started using Pega Customer Decision Hub to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)

A) Create the action and its web treatment
B) Set up business structure to Sales/CreditCards
C) Define customer engagement polices
D) Create and configure the real-time container
E) Define customer contact policies

2. Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A) Segmentation
B) Contact policies
C) Audience
D) Engagement policies and Arbitration

3. U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score.
The automatic approval of credit card limits are processed based on the following criteria set by the bank:

The bank wants to change the threshold value for the USD 2000 credit limit from "<175" to "<200".
As a Strategy Designer, how do you implement this change?

A) Change in the strategy the condition from ".pxSegment <=175" to ".pxSegment <=200"
B) Change the cutoff value in the results tab of the scorecard decision component
C) Change the cutoff value in the results tab of the scorecard model
D) Map the score value in the decision strategy to "<=200".

4. MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?

A) Prioritization formula
B) Customer segment
C) Audience
D) Applicability rules

5. What is the name of the property that is automatically recomputed for each decision component?

A) Propensity
B) Rank
C) Priority
D) Order

Solutions: