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Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

A) Add a button for each profile page to each assignment.
B) Add an alternate stage to the case life cycle.
C) Add an optional process to the case workflow.
D) Add a set of optional actions to the case workflow.

2. You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source .
What other information do you need to configure the external data source?

A) The data views using the external data source
B) A plan for mapping the data and REST response fields
C) The name of the database where the source data is stored
D) A backup endpoint URL if the configured URL refuses to connect

3. HOTSPOT
Select the corresponding user interface (UI) action set component for each behavior in the Answer area.

4. A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item.
Which recipient role do you select to configure this requirement?

A) Configure the email to go to an owner.
B) Configure the email to go to a work queue.
C) Configure the email to go to a customer.
D) Configure the email to go to an interested person.

5. A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary.
Which configuration displays a check box to allow users to select travel insurance only if the itinerary includes a flight?

A) A visible when condition applied to the check box
B) An action set applied to the check box
C) A declare expression configured for forward chaining
D) A validate rule applied to the flow action

Solutions: