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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. A product team releases new functionality to customers every week. Although customers like the frequent updates, the organization has recently failed an internal audit because several changes could not be traced back to approved requirements and test evidence.
Which high-velocity IT objective is MOST in need of improvement?

A) Valuable investments
B) Co-created value
C) Fast development
D) Assured conformance

2. A service provider wants to compare two different versions of a checkout page by directing live traffic to each and measuring which produces more completed purchases.
Which technique is being used?

A) A/B testing
B) Chaos engineering
C) Regression testing
D) Static code analysis

3. A financial services organization must be able to demonstrate to regulators, at any time, that its automated deployment pipeline enforces required controls.
Which high-velocity IT objective does this MOST directly support?

A) Valuable investments
B) Fast development
C) Assured conformance
D) Resilient operations

4. A service provider is performing a review that considers how well people use information that is presented on a particular screen.
Which high-velocity IT objective will this review support?

A) Co-created value
B) Fast development
C) Assured conformance
D) Resilient operations

5. Members of a busy team are frustrated because they often do not have enough time to fully understand what they are doing. They also suspect there is duplication of effort among them. The team has a new manager.
Which is the BEST action for the team's manager to take?

A) Observe the work and ask questions to see what really happens
B) Create a continual improvement register to record suggestions
C) Invest in value stream mapping tools to document workflows
D) Ask the team members to fully document their concerns

Solutions: