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Simens STI-884 Exam Syllabus Topics:

Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. Which best describes the contact center solutions that HiPath 3000 offers for managing customer calls? (Choose two)

A) Complex, multi-site contact center functionality networked together into a single system.
B) Functionality ranging from simple call distribution groups to multi-media.
C) Authentication and media and signaling encryption.
D) In and out-bound call routing systems.

2. Which features does the CISCO UCM 500 include? (Choose three)

A) Video support
B) Integrated VPN
C) Survivable Remote Site Telephony (SRST)
D) Wireless LAN access

3. Which best describes a leased line?

A) A high-speed, high-bandwidth connection to the Internet.
B) A technology that provides a fast downlink and a slower uplink.
C) The most common telephone connection provided over a pair of copper wires.
D) A dedicated connection provided by a carrier or an ISP for voice or data transport from one point to another.

4. Which are the characteristics of a typical customer of Gigaset SL3, S3, and M2 professional (DECT) phones? (Choose three)

A) Businesses with no requirement for mobile data transmission.
B) Businesses with some employees who spend the majority of their time away from their desk.
C) Businesses with some employees who work in explosion risk area.
D) Businesses interested in building a campus-wide WLAN network for data transmission.

5. Which of the following characteristics describe ISDN 2? (Choose two)

A) Is known as basic rate.
B) Provides 2 x 64 bit channels.
C) Is known as primary rate.
D) Provides 30 x 64 bit channels.

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