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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. Successful Social Businesses use which tool to be more nimble in discovering trends, predicting outcomes, and providing insight into consumer behavior patterns?

A) eCommerce checkout carts
B) Telemarketing surveys
C) Social Analytics
D) Online Forms

2. Which product line represents the front-end and people-focused area of IBM's Social Business platform?

A) IBM WebSphere
B) IBM eCommerce
C) IBM Collaboration Solutions
D) IBM Cognos

3. Which IBM product provides an easy-to-set-up team-based content-sharing solution that is a quick first step along the road to a Social Business?

A) IBM Lotus Symphony
B) IBM Lotus Protector
C) IBM FileNet
D) IBM Lotus Quickr

4. What is one of IBM's key differentiators when it comes to delivering a Social Business solution?

A) We offer Facebook log-in credentials
B) We offer only cloud-based solutions
C) We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model
D) We offer a single, rigid stack that needs to be installed as a single, inflexible solution

5. What new capability allows the uploading of images and videos so that they can be viewed in-line in IBM Connections?

A) Media center
B) Information center
C) Information hub
D) Media gallery

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