Exam Name: ACSS Small and Medium Enterprise (SME) Communications
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Updated: Sep 07, 2026
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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Applications and Services | - Communication Services
|
| Maintenance and Troubleshooting | - System Support
|
| Security and Administration | - Administrative Management
|
| Installation and Configuration | - System Deployment
|
| SME Communications Solution Architecture | - Platform Overview
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
A customer has a current IP500 using the default extension range of 201-300 for 100 users. The customer just purchased another company that also has an IP500 with 50 users using the default extension range of 201-250. Both sites are using Line Number 1 for their PRI. Both sites have their own block of DIDs. The company is going to create an SCN between the two sites. Both sites will dial their customers over their local PRI and the SCN will be used only to dial each other internally.
- A. Answer Pending
A customer has an existing network of three IP Office systems with Small Community Networking and Voicemail Pro at their main location. Each location has their own set of outside lines. They would like to add in redundancy for their voicemail server in case the network between the main office and the remote office goes down. Which two must be added to the IP Office network and configuration to accomplish this? (Choose two.)
- A. Backup Voicemail license at the remote locations
- B. Distributed Voicemail license at the main office
- C. Preferred Edition license at each location
- D. Distributed Voicemail license at the remote locations
- E. VoiceMail Pro Server at each location
What is happening when an IP412 control unit system status light is solid red?
- A. The IP Office Professional license is not installed or is not valid.
- B. The .bin files are not loaded in the control unit.
- C. The Local Area Network is not connected.
- D. The Voice Compression Module is not installed.
A customer would like to use the Microsoft SAM Text to Speech (TTS) engine in VoiceMail Pro to allow callers to listen to order information using a "Speak Text" action in VoiceMail Pro Call Flow. Which license is required?
- A. Voicemail Pro VB Script License
- B. VM Pro ScanSoft TTS
- C. IP Office Preferred Edition
- D. IP Office Ultimate Edition
- E. IP Office Essential Edition
A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?
- A. The server platform does not meet the requirements.
- B. The UMS licenses have not been loaded.
- C. The Windows account does not have permission.
- D. The UMS service is installed automatically.
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