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CompTIA 220-1201 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 1 Sample Questions:

1. The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue?

A) Replace the ribbon.
B) Clean the printhead.
C) Install a maintenance kit.
D) Calibrate the alignment.

2. A company wants to save printing costs by restricting network printer use. The company implements a solution that requires employees to authenticate to the printer to release print jobs.
Which of the following has the company implemented?

A) Access control list
B) Print server
C) Badging
D) Audit logging

3. A user's laptop is constantly printing pages with random characters. The user makes multiple attempts to resend the print job but gets the same result. Which of the following should the technician do next to troubleshoot this issue?

A) Check the laptop for BIOS updates and install the latest version.
B) Download the correct printer driver to the laptop and configure it.
C) Reimage the laptop with the last-known working configuration.
D) Update the laptop's anti-malware software and scan the system.

4. Which of the following characteristics is a benefit of cloud computing?

A) Limited access via custom interfaces
B) On-demand, self-service capabilities
C) Unmetered use regardless of demand fluctuations
D) Centralized location for all global data

5. A recently installed printer is incorrectly aligning printed documents. Which of the following should the technician do first to fix this issue?

A) Upgrade the firmware
B) Run the maintenance application.
C) Clean the rollers
D) Reinstall the drivers

Solutions: