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Microsoft AB-410 Exam Syllabus Topics:

SectionWeightObjectives
Create a foundation for intelligent applications25-30%- Build data models in Dataverse
  • 1. Configure relationships and constraints
    • 2. Configure forms, views, and security
      • 3. Configure calculated, rollup, prompt, and summary columns
        • 4. Create and modify tables and columns
          - Design Microsoft Power Platform solutions using AI-enabled tools
          • 1. Analyze requirements to identify components and implementation options
            • 2. Recommend environment types
              • 3. Apply ALM strategy and solution design
                • 4. Recommend extensibility options
                  • 5. Evaluate built-in agents for business solutions
                    Build business application logic and automation40-45%- Business logic
                    • 1. Evaluate business automation use cases
                      • 2. Implement calculated and formula columns
                        • 3. Configure business rules and process flows
                          - Create cloud flows
                          • 1. Design triggers and actions
                            • 2. Implement conditions, loops, and error handling
                              • 3. Use connectors and approvals
                                - AI prompts and models
                                • 1. Configure prompt inputs and knowledge sources
                                  • 2. Build prompts using AI Hub templates
                                    • 3. Consume AI models in apps and flows
                                      Create intelligent applications25-30%- Create model-driven apps
                                      • 1. Create apps using natural language tools
                                        • 2. Design forms and views
                                          • 3. Build dashboards and charts
                                            • 4. Manage access and security roles
                                              - Create canvas apps
                                              • 1. Implement error handling and testing
                                                • 2. Use Power Fx and reusable components
                                                  • 3. Build apps using data sources
                                                    • 4. Integrate Copilot Studio agents

                                                      Microsoft Building Intelligent Applications Sample Questions:

                                                      A company wants to reduce the cost of calling a large language model while maintaining acceptable response quality for simple requests. Which strategy should be considered?

                                                      • A. Disable caching
                                                      • B. Increase token limits everywhere
                                                      • C. Send duplicate requests
                                                      • D. Use smaller models for suitable workloads
                                                      Answer: D

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                                                      Case Study 1 - Contoso, Ltd
                                                      Background
                                                      Contoso Ltd. is a global renewable energy provider that operates wind farms and solar installations. The company is modernizing its maintenance and operations platform. The company plans to implement a Microsoft Power Platform solution for the operations team. The implementation will include Microsoft Dataverse, a model-driven app, and Power Automate cloud flows.
                                                      The company is building and testing a new model-driven app named Operations. The solution will support operations managers, regional coordinators, and field technicians. The app must integrate with an external cloud-based system that manages onboarding of field technicians.
                                                      Contoso Ltd. plans to improve data quality and enforce consistent business logic across the app and automation processes.
                                                      Technical environment
                                                      Contoso Ltd. has an Identity and Access Management (IDAM) department that manages security.
                                                      The company has one Power Platform environment named Production, where all building and configuration take place. Auditing is disabled.
                                                      The Production environment has the following security configurations:
                                                      - IDAM has a Microsoft Entra security group named Contoso Ltd. QA. This security group will assign all members a Power Apps license.
                                                      - IDAM created a Quality Assurance security role that grants read and write access to all custom tables.
                                                      - IDAM also created a team named Testers in Dataverse, of a Microsoft Entra group team type.
                                                      The team is configured for the Contoso Ltd. QA security group. The Testers team is assigned the Quality Assurance security role.
                                                      Microsoft 365 environment
                                                      All Contoso Ltd. managers are included in a Microsoft 365 group named Managers. The group is NOT enabled for email.
                                                      The company shares a SharePoint list with a key customer: Alpine Ski House. Alpine Ski House staff members can add new maintenance requests, which are then checked and marked as reviewed by Contoso Ltd.
                                                      Current issue:
                                                      A new QA tester joins Contoso Ltd. The IDAM department adds the new tester to the Contoso Ltd. QA security group. However, the new tester is not listed in the Testers team as a member.
                                                      Other applications:
                                                      A separate software-as a-service (SaaS) solution named TechCheck manages technician onboarding. The TechCheck solution is set up as follows:
                                                      - TechCheck assigns a unique number named Ref to all technicians.
                                                      - Users cannot make changes to the TechCheck data model.
                                                      - Users cannot use the same TechCheck ref on more than one Technician row.
                                                      Automation requirements
                                                      Contoso plans to use Power Automate to develop a Maintenance Request Approval flow. The flow must meet the following requirements:
                                                      - Create a Maintenance Request row in Dataverse when either of the following occurs:
                                                      - An item is added to the SharePoint list by the customer with the Priority property set to High.
                                                      - Any item is checked and marked as reviewed by a Contoso Ltd. representative.
                                                      - Seek maintenance request approvals from managers through both email and a Microsoft Teams message after they have been reviewed:
                                                      - Requests require approval from all managers.
                                                      - If one manager rejects the request, approval must not be granted.
                                                      - The result of the approval request must be sent to the initial reviewer in an email. The subject line must set the response as either Approve or Reject.
                                                      Contoso Ltd. requires the following table logic:
                                                      - If a user tries to enter a price greater than the cost on a new Asset row, the row must display an inline error message.
                                                      - If a user tries to save changes to a Technician row where the TechCheck ref column is empty, the action must be prevented and a message explaining the action must be displayed.
                                                      Any updates made to Technician profiles in TechCheck must be mirrored in Dataverse by using a custom integration. The developers building the integration require an index for performant searches on the Technician table.
                                                      Data model and app design
                                                      Contoso Ltd. plans to use Dataverse as its central data platform. Log storage must be minimized.
                                                      Tables
                                                      The following tables are required for data modeling and the app design:
                                                      - Assets: Stores information about solar panels and wind turbines
                                                      - Maintenance Requests: Tracks issues and maintenance activities. The table must include the following columns:
                                                      - Request ID (auto-number)
                                                      - External Request Code (text)
                                                      - Assigned
                                                      - Technician (lookup to Technicians)
                                                      - Report (lookup to Maintenance Reports)
                                                      - Technician updated (Yes/No)
                                                      - Maintenance Reports: Tracks the results of maintenance reports
                                                      - Technicians: Stores technician assignment data. The table must include the following columns:
                                                      - Full Name (Text)
                                                      - Mobile phone number (Text)
                                                      - Email (Text)
                                                      - Seniority (Choice)
                                                      - TechCheck ref (Text)
                                                      Data modeling
                                                      The data model must provide the following functionality:
                                                      - Maintenance Requests must:
                                                      - be uniquely identifiable across systems.
                                                      - have two inactive statuses, Cancelled and Duplicate.
                                                      - If a new option is added to an existing set of options, it must be made available automatically for selection on all columns that use the set.
                                                      - A new column named Priority must be added to multiple tables. Users must be able to select only one option from the following set per row:
                                                      - Low
                                                      - Medium
                                                      - High
                                                      - Critical
                                                      Changes to the Technician column on Maintenance Requests must be tracked for compliance purposes. Rows must include the names of previous and current technicians and the time of the change.
                                                      Relationship requirements
                                                      - One asset can be related to many maintenance requests. A maintenance request can have many assets.
                                                      - A maintenance request can have only zero or one maintenance report.
                                                      - Only one Technician can be related to a Maintenance Request at a time.
                                                      - When a Maintenance Request is deleted, any Maintenance Reports associated with it must also be deleted, but this action should be prevented if there is value in the Technician lookup.
                                                      - When a Maintenance Request is assigned to a different owner, the Maintenance Report associated with it must be reassigned to the new owner as well, but the associated Technician should stay with the current owner.
                                                      App design
                                                      The Technicians table contains the following public views:
                                                      - Senior Technicians
                                                      - Junior Technicians
                                                      The Senior Technician view must be available through the table list view selector to a set of specific users only.
                                                      A tester creates a personal view named Hot Assets on the Assets table. The tester recognizes that the view is useful for the entire testing team. The view must be made accessible to the team.
                                                      You need to define the alternate key for the Technicians table by using the TechCheck ref column.
                                                      Which setting should you apply to the TechCheck ref column?

                                                      • A. Column security
                                                      • B. Auditing
                                                      • C. Required
                                                      • D. Searchable
                                                      Answer: C

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                                                      Hotspot Question
                                                      A company plans to use Microsoft Dataverse to manage sales opportunities. Records will contain confidential financial data that should only be accessible to specific groups of employees.
                                                      You have the following requirements:
                                                      - Sales representatives must only view and update records they create.
                                                      - Sales managers must have visibility into all opportunities within
                                                      their organization.
                                                      You need to configure security.
                                                      Which configuration should you use? To answer, select the appropriate options in the answer area.
                                                      NOTE: Each correct selection is worth one point.

                                                      Answer:


                                                      Explanation:
                                                      Box 1: User-level access
                                                      To meet the requirement where sales representatives can only view and update records they create, you must grant User-level (Basic) write and read access via Microsoft Dataverse security roles.
                                                      Box 2: Organization-level access
                                                      To meet your requirement, sales managers must be granted Organization-level Read access (also known as Global access) through their security role for the Opportunity table in Microsoft Dataverse.
                                                      Reference:
                                                      https://learn.microsoft.com/en-us/power-platform/admin/wp-security-cds

                                                      A company builds a canvas app for support agents to enter customer notes and generate a summarized response by using a custom prompt.
                                                      The company requires the following functionality built into the prompt:
                                                      - Generate the summary immediately when the agent selects a button in
                                                      the app.
                                                      - Supply current user-entered data to the prompt.
                                                      You need to execute the prompt.
                                                      Which two actions should you perform? Each correct answer presents part of the solution.
                                                      NOTE: Each correct selection is worth one point.

                                                      • A. Run the prompt through a cloud flow from the button.
                                                      • B. Update the app settings.
                                                      • C. Pass user input as parameters to the prompt.
                                                      • D. Invoke the prompt directly from app logic.
                                                      • E. Publish the prompt for reuse in the environment.
                                                      Answer: C,D

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                                                      A company is using a model-driven app to process orders. The company uses a custom integration to add orders to Microsoft Dataverse from two separate point-of-sale solutions.
                                                      Order numbers are stored in a column on an Order table named Number. The order numbers are prefixed with the value POS1- or POS2- depending on which point-of-sale system they originated from.
                                                      The company creates a calculated text column to store the clean order number. The clean order number must remove the point-of-sale system prefix.
                                                      You need to configure the action on the calculated column.
                                                      Which formula should you use?

                                                      • A. TRIMLEFT(Number, 4)
                                                      • B. TRIMLEFT(Number, 5)
                                                      • C. CONCAT(Number, "4")
                                                      • D. TRIMRIGHT(Number, 5)
                                                      • E. TRIMRIGHT(Number, 4)
                                                      Answer: B

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