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Avaya IP Office Configuration and Maintenance Sample Questions:

1. From which application are log files required for escalating issues to Avaya support?

A) System Monitor
B) Manager Report
C) SMDR
D) Customer Call Status

2. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) General
B) Advanced
C) Log on
D) Dependencies

3. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard telephones for their remote workers to login at home.
What is needed to accomplish this?

A) 1616 IP Phone with VPN software
B) VPN gateway for each remote worker
C) modified 46vpnsettings.txt file
D) modified 46xxsettings.scr file

4. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

A) Avaya telephones
B) IP Office Manager
C) VoiceMail Pro Client
D) One-X@ Portal
E) One-X@ Portal for IP Office

5. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
B) Add the Client CLI information to the Incoming Call Route.
C) Enable CLI tracking
D) Add the CLI information to the Account Code.

Solutions: