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HP Selling HP BSM Solutions Sample Questions:

1. Which statement best links a customer problem to a solution capability for Application Performance Management?

A) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)
B) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
C) Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
D) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)

2. Which question is best used to qualify a Systems Management opportunity?

A) How often do customers complain about an application response time?
B) Are you looking to adapt to new initiatives like Cloud Computing?
C) How do you handle Quality Assurance test management?
D) How often does one team work on a problem and then realize another team worked on the same issue?

3. Which HP value statement will resonate with the persona involved in Network Management?

A) Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.
B) Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
C) Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
D) Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.

4. Which key differentiator supports a capability of the BSM Application Performance management solution?

A) provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"
B) provides a single pane of visibility for complex, virtualized. and cloud environments
C) provides real time end-to-end transaction monitoring via industry leading, end-user monitoring and diagnostic tools
D) supports Heads-up Display (HUD) for multi-monitoring technology

5. Which IT activity is supported by the BSM Network Management Solution?

A) end-user monitoring to track business service levels
B) improving application quality testing
C) providing proactive policy enforcement and compliance reporting
D) providing cross-domain visibility of IT infrastructure events to remove duplication

Solutions: