Exam Name: Fundamentals of Applying Tivoli Service Availability and Performance Management Solutions 2009
Certification Provider: IBM
Corresponding Certification: IBM certifications I
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IBM 000-028 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Management Blueprint | - IBM service management model - Maturity model for infrastructure management |
| Availability Management | - Service availability concepts - Monitoring and event management - Fault detection and recovery |
| Capacity and Performance Management | - Performance monitoring metrics - Capacity planning and forecasting - Workload and resource optimization |
| IBM Tivoli Product Portfolio | - IBM Tivoli Enterprise Console and integrations - IBM Tivoli Monitoring components (TEMS, TEPS, agents) |
| IBM Tivoli Availability and Performance Management Overview | - IBM Tivoli service management architecture - Integration with ITIL processes |
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