Exam Name: IBM Case Foundation V5.2, Specialist
Certification Provider: IBM
Corresponding Certification: IBM Certified Solutions Expert
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IBM Case Foundation Exam Certification Details:
| Books / Training | IBM FileNet P8 V5.2 Information Center |
| Sample Questions | IBM Case Foundation Sample Questions |
| Exam Code | C2070-982 |
| Exam Price | $200 (USD) |
| Schedule Exam | Pearson VUE |
| Passing Score | 65% |
| Exam Name | IBM Certified Specialist - Case Foundation V5.2 |
| Duration | 120 mins |
| Number of Questions | 66 |
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IBM C2070-982 Exam Syllabus Topics:
| Topic | Details | Weights |
|---|---|---|
| Planning and Architecture | -Demonstrate an understanding of IBM Case Foundation architecture -Identify software/hardware requirements and dependencies for IBM Case Foundation installation requirements -Identify product integration options available to IBM Case Foundation | 13% |
| Installation, Upgrade and Configuration | -Demonstrate installation and configuration knowledge (e.g. multiple instances configuration and security) -Demonstrate knowledge of High Availability installation and configuration -Demonstrate knowledge of deploying add-on software (e.g. P8 eForms, IBM Forms, IBM Case Manager, IBM -Enterprise Records, IBM Case Analyzer and IBM Case Monitor) -Demonstrate knowledge of upgrading and configuring the IBM FileNet P8 platform -Demonstrate knowledge of deployment validation procedures | 23% |
| Performance and Tuning | -Show familiarity of monitoring options (e.g. IBM Business Monitor, IBM Case Monitor) -Demonstrate an understanding of the princples of performance and tuning recommendations -Demonstrate knowledge of JVM tuning -Demonstrate knowledge of database tuning | 15% |
| Administration | -Demonstrate knowledge of system administration tasks (e.g. maintenance tasks and best practices) -Demonstrate knowledge of workflow administration tools and tasks -Demonstrate knowledge of IBM Case Foundation security | 12% |
| Extending the IBM Case Foundation Configuration | -Demonstrate an understanding of integration of IBM Case Foundation with external system using WebServices & JMS -Show an understanding on how IBM Case Foundation interacts with IBM Case Manager -Show an understanding on how to integrate Rules, IBM Case Analyzer, IBM Case Monitor, IBM P8 eForms and IBM Forms, and IBM Enterprise Records with workflow | 11% |
| Troubleshooting | -Show an understand how to use IBM Support Assistant Data Collectors to collect diagnostic information -Demonstrate familiarity with the logging options for IBM Case Foundation (e.g. Content Platform Engine logs, vwtool trace and log4j) -Identify the tools available to troubleshoot IBM Case Foundation (e.g. Process Tracker, Process Adminstrator, vwlog, vwtool and diagnostic URL) | 11% |
| Designing, Deploying and Testing Workflows and Applications | -Understand the steps needed to design and implement an IBM Case Foundation application (e.g. workflow design) -Understand the steps needed to deploy an application from development to testing and finally to a production environment -Understand the steps needed to expose a workflow as a service -Understand and demonstrate using custom components with IBM Case Foundation (e.g. custom code, Step Processors, etc.) | 15% |
IBM C2070-982 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Performance and Tuning | 15% | - JVM and database tuning - Monitoring tools and metrics - System performance optimization |
| Topic 2: Extending Configuration and Integration | 11% | - Working with eForms and Enterprise Records - Integration with Case Manager, Rules, Analyzer - Web Services and JMS integration |
| Topic 3: Troubleshooting | 11% | - Common issues and resolution - Log analysis and diagnostic tools - IBM Support Assistant usage |
| Topic 4: Installation, Upgrade and Configuration | 23% | - Upgrading FileNet P8 platform - Installation and multi-instance setup - Deploying add-on components - Post-installation validation - High availability configuration |
| Topic 5: Designing, Deploying and Testing Workflows and Applications | 15% | - Exposing workflows as services - Workflow design principles - Application deployment lifecycle - Custom components and step processors |
| Topic 6: Administration | 12% | - System maintenance and best practices - Security configuration and management - Workflow administration tools |
| Topic 7: Planning and Architecture | 13% | - Hardware and software requirements - IBM Case Foundation architecture overview - Integration options and dependencies |
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