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Salesforce Certified Slack Consultant Sample Questions:

1. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Multi-workspace public channel
B) Org-wide default channel, optional
C) Org-wide channel, required
D) Org-wide default channel, required

2. You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?

A) A multiple-choice knowledge check question about the benefits of threads.
B) A poll asking participants if they prefer Slack, Teams or email.
C) An ice-breaker asking participants what kind of music they play at their desk.
D) A huddle about the participants' favorite remote work tips.

3. You are a Slack consultant helping a client configure Slack Connect. The client is planning a new project with an external partner, and the client asks you whether approval will be required to work with the partner in Slack Connect channels by default.
What guidance should you provide about working with other companies / partners in Slack Connect channels?

A) Slack Connect channels require approvals only if Slack Apps require approvals.
B) Approval is always required to work with people from other companies in Slack Connect channels.
C) Approval is never required to work with people from other companies in Slack Connect channels.
D) Approval is sometimes required to work with people from other companies in Slack Connect channels.

4. What information learned during discovery will be most helpful when creating a grid design recommendation?

A) Your client's mergers and acquisition strategy
B) The ratio of your client's public versus private channels
C) How teams currently share information across the organization
D) Which apps are most used and should be added to each workspace

5. You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?

A) Customer story
B) Documentation
C) Videos
D) Leadership Ask Me Anything (AMA) Session
E) Live training

Solutions: