[2023] Pass C_C4H520_02 Exam - Real Questions and Answers
C_C4H520_02 Exam Questions Get Updated [2023] with Correct Answers
NEW QUESTION # 43
Which scenarios can you cover within the SAP C/4HANA solution portfolio? Note: There are 2 correct answers to this question.
- A. Self-service
- B. Contact center
- C. In-house repair
- D. Service fulfillment
Answer: A,C
NEW QUESTION # 44
How would a field service technician update the service assignment status?
- A. By navigating to the address on the service assignments
- B. By setting the relevant workflow step
- C. By opening the service assignments
- D. By adding a checklist
Answer: B
NEW QUESTION # 45
As a business, you want to build up your pool of crowd workers. Which entities best describe crowd workers?
Note: There are 3 correct answers to this question.
- A. Subsidiaries
- B. Partners
- C. Freelancers
- D. Managers
- E. Dispatchers
Answer: A,B,C
NEW QUESTION # 46
Which features are available in the Smartform designer? Note: There are 3 correct answers to this question.
- A. Design new icons
- B. Copy template
- C. Create custom elements
- D. Preview report
- E. Import translations
Answer: B,D,E
NEW QUESTION # 47
How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note:
There are 3 correct answers to this question.
- A. Create custom business rules.
- B. Enable company settings.
- C. Configure checkout workflow steps.
- D. Adjust cloud account settings.
- E. Activate permissions.
Answer: B,C,E
NEW QUESTION # 48
What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?
- A. Service call
- B. Assignment
- C. Activity
- D. Time slots
Answer: D
NEW QUESTION # 49
Which chart types are available in settings to create a report? Note: There are 3 correct answers to this question.
- A. Scatter
- B. Line
- C. Column
- D. Area
- E. Pie
Answer: B,C,E
NEW QUESTION # 50
What are the some main security characteristics of the SAP Field Service management Mobile App.?
Note: There are 2 correct answers to this question.
- A. Advanced perimeter security
- B. Full Backup protection of Customer data
- C. SSL-Secured communication
- D. Oauth Token for Login free access
Answer: C,D
NEW QUESTION # 51
Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.
- A. Edit Business Partner
- B. Send as E-Mail
- C. Create Equipment
- D. Add Smartform
- E. Create Effort
Answer: C,D,E
NEW QUESTION # 52
You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?
- A. The equipment has NO previous history.
- B. The equipment does NOT have Moment-Sets.
- C. The equipment does NOT have an external ID.
- D. The equipment is reported as Operational.
Answer: B
NEW QUESTION # 53
Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.
- A. Can only be defined for mobile screens.
- B. Can be used for field validation expressions
- C. Able to display custom translations
- D. Can define color coding
- E. Used to display: hide, sort and group fields
Answer: B,C,E
NEW QUESTION # 54
Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?
- A. Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.
- B. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
- C. Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
- D. Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
Answer: B
NEW QUESTION # 55
What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.
- A. Enter value list mappings for product types.
- B. Check the list of the existing known limitations.
- C. Maintain code list mappings for service call types.
- D. Validate the RFC destination and IDoc setup.
- E. Ensure that the SAP Field Service Management system version is supported.
Answer: A,C,E
NEW QUESTION # 56
Which actions are possible with the data loader? Note: There are 2 correct answers to this question.
- A. Export
- B. Generate sample upload file
- C. Choose Data update option
- D. Enable data validation
Answer: B,C
NEW QUESTION # 57
You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.
- A. Read
- B. Create
- C. Update
- D. Delete
Answer: A,C
NEW QUESTION # 58
How does the integration scenario with S/4HANA look like? Choose the correct answer.
- A. Service request is created in FSM, planning and dispatching is done in FSM and execution is done via FSM Mobile app
- B. Service request is created in S4/HANA, planning and dispatching is done in S/4HANA and execution is done via S/4HANA Mobile app
- C. Service request is created in S4/HANA, planning and dispatching is done in FSM and execution is done via FSM Mobile app
- D. Service request is created in FSM, planning and dispatching is done in S/4HANA and execution is done via FSM Mobile app
Answer: C
NEW QUESTION # 59
What are the SAP Field service management service call statuses that can be mapped to ERP? Note:
There are 3 correct answers to this question.
- A. Finished
- B. Technically complete
- C. Ready to Plan
- D. Released
- E. Cancelled
Answer: B,C,E
NEW QUESTION # 60
Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.
- A. Sample chart
- B. Query
- C. Object type
- D. Data transfer object (DTO)
Answer: B,D
NEW QUESTION # 61
The Dispatcher drags and drops a service call onto technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on mobile app?
Choose the correct answer.
- A. The technician must approve the assignment
- B. The Dispatcher must approve the assignment
- C. The Dispatcher must release the assignment
- D. The technician must release the assignment
Answer: C
NEW QUESTION # 62
What object can you use to create absence and reservation types for a technician in the planning board?
Choose the correct answer.
- A. Service Contract
- B. Activity
- C. Time Slots
- D. Service Call
Answer: C
NEW QUESTION # 63
Where can Service Workflow steps can be used in SAP Field Service management? Choose the correct answer.
- A. In Customer Self-Service when submitting a self-service request
- B. In Field Service Management Crowd service when dispatching a call
- C. In the Web Application when planning a Service
- D. In Mobile Application when executing an activity
Answer: D
NEW QUESTION # 64
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SAP C-C4H520-02 exam covers a wide range of topics related to SAP Field Service Management 2005, including service order management, scheduling and dispatching, resource management, customer management, and reporting and analytics. Candidates who pass C_C4H520_02 exam will be able to demonstrate their ability to effectively manage field service operations using SAP Field Service Management 2005.
SAP C_C4H520_02 exam is a challenging exam that requires extensive knowledge of the SAP Field Service Management solution. To prepare for the exam, candidates can take advantage of various resources, including SAP training courses, practice exams, and study guides. By preparing thoroughly and passing the exam, candidates can demonstrate their expertise in SAP Field Service Management and enhance their career prospects in this field.
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