[2024] New ACP-520 exam Free Sample Questions to Practice
Cover Real ACP-520 Exam Questions Make Sure You 100% Pass
NEW QUESTION # 12
Your organization has multiple products. You need a count of billable users only for Jira Software, which is on a monthly subscription of the Standard plan on your site "acme.atlassian.net".
Where can you find this information?
- A. Directory > Managed accounts > Total
- B. Groups > "jira-software-users-acme" > Members
- C. Billing > Jira Software "acme.atlassian.net" > Users
- D. Directory > Users > Active users
- E. Directory > Users > Total users
Answer: C
Explanation:
Explanation
The Billing page shows you the number of billable users for each product on your site, as well as the user tier and the monthly cost. You can filter by product and site to see the specific details for Jira Software on
"acme.atlassian.net".
References:
How to prepare for ACP-520: Atlassian Cloud Organization Admin Certification, section "Manage product subscriptions & billing" Manage your bill for Standard and Premium plans, subsection "View your bill"
NEW QUESTION # 13
Your organization only has Jira Software.
You are viewing a list of names under Directory > Users.
The status for Jim shows as "Invited".
Which statement is definitely true?
- A. Jim's email address has been verified.
- B. Jim can be granted the org admin role.
- C. Jim has an Atlassian account.
- D. Jim was invited by an org admin.
- E. Jim belongs to at least one group.
Answer: C
Explanation:
Explanation
When a user is invited to join a product or site, they automatically get an Atlassian account. The status
"Invited" means that the user has not accepted the invitation yet, but they already have an account created for them.
References:
Accept the invitation to join your service project team
Customer is not receiving invitation emails when invited to a Service Management project
NEW QUESTION # 14
Your organization has multiple sites and Ann is a user.
The domain of Ann's email address is not verified.
What is possibly true about Ann's account?
- A. You can delete her account.
- B. You can deactivate her account.
- C. You can enforce two-step verification on her account.
- D. She has a managed account in another organization.
- E. She has a managed account in one of your sites.
Answer: D
Explanation:
Explanation
If Ann's email domain is not verified by your organization, it means that you do not own or manage her account. However, she may have a managed account in another organization that has verified her domain. In that case, you cannot enforce security policies, deactivate, or delete her account12.
References:
Verify a domain to manage accounts
Solved: Verify domain - Missing accounts
NEW QUESTION # 15
Two of the groups in your organization include:
. jira-software-users-acme
jira-admins-acme
Which statement is definitely true?
- A. Your organization has the Jira Software product.
- B. The groups are not used to grant org admin privileges.
- C. The groups are used for Jira Software product access.
- D. The groups are not used to grant Confluence access.
- E. The groups are mutually exclusive.
Answer: A
Explanation:
Explanation
The groups jira-software-users-acme and jira-admins-acme are default groups that are automatically created when you invite users to Jira Software or assign them the Jira admin role in your organization. The suffix acme indicates that the groups belong to the organization with the domain name acme.com. The groups are used to manage product accessand permissions for Jira Software, but they do not imply anything about Confluence access or org admin privileges. Therefore, the only statement that is definitely true is that your organization has the Jira Software product.
References :
Default groups and permissions
Users & Permissions | Jira Software.
NEW QUESTION # 16
Your organization only has Jira Software and Jira Work Management.
Your directory lists the following users.
How many of these users are considered billable?
- A. 1 user
- B. 2 users
- C. 3 users
- D. 6 users
- E. 5 users
- F. 4 users
Answer: E
Explanation:
Explanation
Users who have access to at least one product are considered billable. In this case, Clyde, Derek, Earl, Francis, and Anne are billable users. Bob is not billable because he has not accepted the invitation to join the organization.
References = [Manage users and user tiers] and [Control how users get access to products]
NEW QUESTION # 17
You want to delete a group that is currently used throughout Jira.
Where is the group definitely NOT used?
- A. to secure the visibility of certain issues
- B. to restrict who can invite teammates to Jira
- C. to limit who can make bulk updates
- D. to search using the membersOf("") function
- E. to hide workflow transitions
Answer: B
Explanation:
Explanation
The statement that is true is that the group is definitely not used to restrict who can invite teammates to Jira.
This is because inviting teammates to Jira is a site administration function that is controlled by the site admin role, not by any group. The other statements are false, as the group could be used for those purposes, depending on how the group is configured in the global permissions, the permission schemes, the issue security schemes, or the workflow conditions.
NEW QUESTION # 18
Laura went to Add People from within Jira.
She chose to invite Arjun to join Jira Software and Jira Service Management.
Arjun was able to join one of the products immediately but needed admin approval for the other.
What accounts for this difference?
- A. Laura is a Jira admin for one of the products but not the other.
- B. Arjun's email address is unverified in one of the products but not the other.
- C. Laura is on the same site as one of the products but not the other.
- D. The "Invite anyone" setting is configured for one of the products but not the other.
- E. Laura's email address is unverified in one of the products but not the other.
Answer: D
Explanation:
Explanation
The "Invite anyone" setting allows users to invite anyone to join a product without admin approval. If this setting is enabled for one product but not the other, then Arjun can join the former product immediately but will need admin approval for the latter product.
ReferencesInvite anyone to your site Specify how users get site access
NEW QUESTION # 19
You went to the Jira Software product pricing page in order to sign up for a new Atlassian site.
Which statement is true?
- A. You must use an email address from a non-public domain.
- B. You must enter payment details.
- C. You must already have an empty Atlassian organization.
- D. You must be logged into an Atlassian account.
- E. You must enter billing information.
Answer: A
NEW QUESTION # 20
In your organization, you navigate to Directory > Managed accounts, and you see the following:
What can you definitely conclude?
- A. You have 8 entries on that page.
- B. You have 8 verified domains.
- C. You have 8 verified email addresses.
- D. You have 8 billable users.
Answer: D
Explanation:
Explanation
The table is showing the total number of managed accounts in the organization and the number of deactivated accounts. The total number of managed accounts is the number ofbillable users in the organization, regardless of whether they have verified their email addresses or not. The deactivated accounts are the accounts that have been suspended by the organization admin and do not consume a license. Therefore, you can definitely conclude that you have 8 billable users in your organization12 References = View and manage your bill, Remove or suspend a user
NEW QUESTION # 21
A secure pathway needs to be configured between a self-managed Jira Software instance and several Atlassian Cloud products.
Identify one configuration step that must be done in a self-managed instance.
- A. generate a security key
- B. create an IP allowlist
- C. configure multiple application tunnels
- D. create an application tunnel
- E. add an upstream port
Answer: E
Explanation:
Explanation
Adding an upstream port is one of the configuration steps that must be done in a self-managed instance to enable a secure pathway between a self-managed Jira Software instance and several Atlassian Cloud products.
An upstream port is the port on your self-managed instance that receives traffic from the application tunnel.
You need to configure the upstream port for each product that you want to connect to the tunnel.
References = Configure required connections and upstream ports and Create an application tunnel to your self-managed instance
NEW QUESTION # 22
You deleted the group "jira-software-users-acme".
Identify a possible impact in the Jira Software product.
- A. Bob can no longer update SLAs.
- B. Bob can no longer update an agile board.
- C. Bob can no longer change his personal settings.
- D. Bob can no longer view a particular space.
- E. Bob can no longer create an API key.
Answer: B
Explanation:
Explanation
Deleting the group "jira-software-users-acme" means that all the users in that group lose their product access to Jira Software1. This means that they can no longer perform any actions that require the Jira Software User role, such as updating an agile board2. The other options are not directly affected by deleting the group, as they depend on other factors such as personal settings, Confluence permissions, service project roles, and API tokens.
References:
Manage product access
Manage product roles
NEW QUESTION # 23
Your organization has a single site with a single product, Jira Software on the Standard subscription plan.
What two actions can you perform? (Choose two.)
- A. Change Release Tracks for Jira Software on the existing site.
- B. Create a sandbox for Jira Work Management on the existing site.
- C. Add Jira Software on a new site.
- D. Add Jira Software on the existing site.
- E. Create a sandbox for Jira Software on the existing site.
- F. Add Jira Service Management on the existing site.
Answer: C,F
Explanation:
Explanation
With a Standard subscription plan, you can add multiple products to your existing site, such as Jira Service Management1. You can also add Jira Software to a new site, if you need to create a separate instance for a different team or project2. However, you cannot create or use sandboxes, which are only available for Premium and Enterprise plans3. You also cannot change release tracks, which are only available for Enterprise plans4.
References: Manage your bill for Standard and Premium plans, Add a new product to your organization, How many instances of a product does my organization need?, Manage product sandboxes, Release tracks for cloud products
NEW QUESTION # 24
Which statement is true about managed accounts in an organization?
- A. They have verified email addresses.
- B. They are all billable users.
- C. They must have product access.
- D. They come from approved domains.
- E. They come from verified domains.
Answer: E
Explanation:
Explanation
Managed accounts are accounts with an email address that you have claimed from your verified domain1. Verifying a domain proves that you own it and allows you to manage the accounts associated with it2. Managed accounts do not necessarily have product access, verified email addresses, or billable status.
References:
What are managed accounts?
Verify a domain to manage accounts
NEW QUESTION # 25
Which statement is true about groups?
- A. Groups must provide product access.
- B. Groups must contain at least one member.
- C. Groups can be suspended and deleted.
- D. Groups can provide access to multiple organizations.
- E. Groups can provide access to multiple products.
Answer: E
Explanation:
Explanation
Groups are used to manage users with your organization who need the same permissions or restrictions. You can assign groups to one or more products within your organization, such as Jira Software, Confluence, or Bitbucket1.
References: Manage groups, Create and update groups
NEW QUESTION # 26
Which statement is true about Atlassian Access?
- A. It complies with both Cloud and Data Center platforms.
- B. It enforces policies for both managed and non-managed accounts.
- C. It works across multiple sites within an organization.
- D. It calculates billing across multiple Cloud organizations.
- E. It manages all your company's products, including shadow IT.
Answer: C
Explanation:
Explanation
Atlassian Access is a subscription that connects your Atlassian cloud products to your identity provider. It allows you to enable enterprise-grade authentication features, and additional oversight, across your company domains1.
References: Understand Atlassian Access, Atlassian Access: Enhanced Cloud Data Security & Governance
NEW QUESTION # 27
You just invited Omar to join your site and to Confluence only.
But he reports that he can see Jira projects, as well.
Identify the root cause.
- A. groups
- B. project roles
- C. product roles
- D. managed accounts
- E. verified domains
Answer: A
Explanation:
Explanation
The most likely root cause of Omar being able to see Jira projects is that he belongs to a group that has access to both Confluence and Jira products. Groups are used to manage users who need the same permissions or restrictions, and they can be assigned to multiple products. When you invite a user to join your site and a product, you can also add them to a group that has access to that product. However, if the group also has access to other products, the user will be able to see those products as well. To prevent this, you can either create a new group that only has access to Confluence, or remove the Jira access from the existing group that Omar is in.
References = [Manage groups] and [Give users access to products]
NEW QUESTION # 28
You are looking at the Jira Service Management product page on the "beta" site.
On this page, product access to Jira Service Management is granted to three groups, as shown.
Which action can the org admin perform on this page?
- A. Make "site-admins" a default group.
- B. Delete "hr-managers" group.
- C. Update "jira-servicemanagement-users-beta" so it is not a default group.
- D. Remove "hr-managers" from the product.
- E. Remove "jira-servicemanagement-users-beta" from the product.
Answer: E
Explanation:
Explanation
The org admin can remove a group from a product, but they cannot update or delete a group, or make a group a default group.
References:
How to prepare for ACP-520 Atlassian Cloud Organization Admin
Learn about Atlassian organizations
NEW QUESTION # 29
Your products appear as shown.
You have a sandbox for Confluence.
How many additional sandboxes does your organization have?
- A. 4 additional sandboxes
- B. 2 additional sandboxes
- C. 0 additional sandboxes
- D. 1 additional sandbox
- E. 3 additional sandboxes
Answer: C
Explanation:
Explanation
Currently, you can only create one sandbox for each linked product1. Since you have only two products (Jira Software and Confluence), and you already have a sandbox for Confluence, you cannot create any more sandboxes for your organization.
References: Manage product sandboxes
NEW QUESTION # 30
Your company has a single Atlassian Cloud organization.
Atlassian Access discovered "shadow IT".
Which statement explains how this occurred?
- A. The same domain was verified under both Settings > Domains and Settings > Emails.
- B. One of your groups provides default group access for multiple products.
- C. One of your users has multiple Atlassian IDs under different email addresses.
- D. A domain was verified both by your organization and another Cloud organization.
- E. One of your managed accounts created a product in another Cloud organization.
Answer: E
Explanation:
Explanation
Shadow IT refers to the product creation and usage administered outside of an organization's IT department, which can lead to unexpected costs, security and compliance concerns, and operational complexity1. Atlassian Access is a service that provides enhanced security and governance features for Atlassian Cloud products, such as SAML SSO, user provisioning, enforced two-step verification, and audit logs2. Atlassian Access also offers a feature called automatic product discovery, which helps admins discover and manage the shadow IT products created by their managed users1.
A managed user is a user whose account is on a domain that is verified by an organization3. A verified domain is a domain that an organization has proven ownership of by adding a DNS or HTTPS record4. For example, if an organization verifies the domain acme.com, then any user with an email address ending with @acme.com is a managed user of that organization.
A product is an instance of an Atlassian Cloud product, such as Jira Software, Confluence, Bitbucket, or Trello5. A product belongs to a site, which is a collection of products that share a URL and administration settings6. A site belongs to an organization, which is a way to group and manage multiple sites and products under one central admin console7.
A managed user can create a product in another Cloud organization by using their work email address to sign up for a new site or join an existing site that is not owned by their organization1. This creates a shadow IT product that is not visible or controlled by their organization's admins. Atlassian Access can discover these shadow IT products by scanning the domains of all Atlassian Cloud products and matching them with the domains of the organizations that have Atlassian Access enabled1. Atlassian will proactively send an email to the organization admins with the number of shadow IT products created by their managed users and what the exact shadow IT product is. Within admin.atlassian.com, organization admins can also view additional information, such as the owner of these products, how many users are in that product, and the date it was created1.
Therefore, the statement that explains how Atlassian Access discovered shadow IT is that one of your managed accounts created a product in another Cloud organization.
References :
Automatic product discovery in Atlassian Access
Atlassian Access: Enhanced Cloud Data Security & Governance
What is a managed account?
Verify a domain to manage accounts
What is a product?
Understand Atlassian sites and organizations
What is an Atlassian organization?
NEW QUESTION # 31
An application tunnel was just configured and its status is Connected.
Where does it reside?
- A. between two Cloud products and a single Data Center instance
- B. between two Cloud products on two Cloud sites within the same organization
- C. between two Cloud products on a single Cloud site within an organization
- D. between two Cloud products and two Data Center instances
- E. between a single Cloud product and two Data Center instances
- F. between two Cloud products on two Cloud sites in different organizations
Answer: A
Explanation:
Explanation
Application tunnels provide a secure pathway between your Atlassian cloud organization and Data Center or Server instances that live in your network. You can link only one such organization (and its multiple products) to a single self-managed instance, for example Confluence Data Center.
References: What are application tunnels?, Application tunnels overview
NEW QUESTION # 32
You went to the pricing page for one of the Cloud products and started a site with a Premium subscription trial to that product.
You used your work email address, "[email protected]".
What was definitely created?
- A. sandbox
- B. Jira Administration product
- C. "site-admins" group
- D. "malamute.edu" approved domain
- E. Preview track
Answer: C
Explanation:
Explanation
When you start a site with a Premium subscription trial to a Cloud product, you automatically create a
"site-admins" group that contains your account as the only member. The "site-admins" group has the site admin role, which allows you to manage the site settings, products, users, and groups. You can also add other users to the "site-admins" group if you want to delegate some of the site administration tasks.
References = Create and update groups and Manage site-level permissions
NEW QUESTION # 33
You went to the "site-admins" group page.
For the Confluence product on the ACME site, you unselected the User product role.
What does this mean?
- A. ACME site admins can no longer see Confluence users.
- B. Org admins are no longer Confluence admins in the ACME site.
- C. ACME site admins can no longer manage Confluence users.
- D. Org admins are no longer Confluence users in the ACME site.
- E. User product role no longer exists in the ACME site.
- F. User product role no longer exists in the organization.
Answer: C
Explanation:
Explanation
By unselecting the User product role for Confluence, you are removing the site-admins group from the default groups that manage roles for that product1. This means that ACME site admins will lose their Confluence admin permissions, such as managing Confluence settings, space permissions, etc2. They will still be able to see Confluence users, but not edit their roles or access.
References: Default groups and permissions, Confluence Admin Permission Levels Explained
NEW QUESTION # 34
You set Jira as the landing product on your site.
Bob is a new user and you granted him product access to Confluence only.
What will happen when Bob logs into the site for the first time?
- A. Bob will see the default dashboard in Jira.
- B. Bob will be prompted to request access to Jira.
- C. Bob will be added to the default access group for Jira automatically.
- D. Bob will see a landing page in a Confluence space.
- E. Bob will be sent a new invitation link for Jira.
Answer: B
Explanation:
Explanation
When Bob logs into the site for the first time, he will be redirected to the landing product, which is Jira.
However, since he does not have product access to Jira, he will see a message that says "You don't have access to this product" and a button that says "Request access". If he clicks on the button, an access request will be generated for Jira, which will need to be approved by a product admin.
ReferencesSet your site's landing product Request access to a product
NEW QUESTION # 35
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