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NEW QUESTION 96
Cloud Kicks is looking for a way to back up its data dally.
What should the administrator recommend?
- A. Extract the data with the Import Wizard and push it to the target destination.
- B. Set up Salesforce's Data Export Service and store the data In the target destination.
- C. Schedule a report and have the data emailed to the admin to put In the target destination.
- D. Use an ETL tool that can be scheduled to extract the data ard push it to the target destination.
Answer: D
NEW QUESTION 97
Cloud Kicks wants to understand the implications of archived Activities.
Which two considerations should an administrator communicate regarding archived Activities? (Choose two.)
- A. Archived activities are deleted after 365 days.
- B. Events that ended more than 365 days ago are archived.
- C. Events created more than 365 days ago are archived.
- D. Closed tasks created more than 365 days ago with no due date are archived.
Answer: B,D
Explanation:
* Events that ended more than 365 days ago
* Closed tasks created more than 365 days ago (if they have no due date) Reference: https://help.salesforce.com/articleView?id=sf.activities_archived.htm&type=5
NEW QUESTION 98
What privileges can be given to a delegated administrator? Choose three answers.
- A. Modify the role hierarchy.
- B. Modify profile permissions.
- C. Manage custom objects.
- D. Assign users to specified profiles.
- E. Create and edit users.
Answer: C,D,E
NEW QUESTION 99
What are the options in creating Price Books for Products? Choose 3
- A. Prodcut Price
- B. List Price
- C. Standard Price
- D. Discount Price
- E. Sales Price
Answer: B,C,E
NEW QUESTION 100
An administrator at Cloud Kicks has enabled Territory Management and is setting up a territory model. Some users in a territory need to access Contacts and Opportunities related to the Account.
Which two capabilities are available for users in a territory?
Choose 2 answers
- A. View Only
- B. View and Edit
- C. View and Transfer
- D. View. Edit, Transfer, Delete
Answer: C,D
NEW QUESTION 101
Who can collaborate about your business with Salesforce Communities? Select 3
- A. Partners
- B. Customers
- C. Competitors
- D. Suppliers
- E. Employees
Answer: A,B,E
NEW QUESTION 102
How can the Social Accounts and Contacts feature be used to enrich Salesforce data?
- A. The administrator can log into LinkedIn to Import publicly displayed education information for contacts.
- B. The administrator can use the company's Facebook login to allow all users to see all public information on contacts.
- C. Users can use their Twitter logins to display a contact's tweets when they are viewing contact records.
- D. Users can use their Facebook logins to import education information for all of their Facebook friends.
Answer: A
NEW QUESTION 103
Universal Containers has a workflow rule that sends and email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are not being delivered.Which two tools should be used to determine the problem?
- A. System audit trail
- B. Debug logo
- C. Workflow monitor
- D. Email log
Answer: B,D
NEW QUESTION 104
Which three statements are correct about change sets? (Choose three.)
- A. To use change sets, at least one inbound and one outbound connection must exist
- B. When a component is added to a change set, all dependent components automatically get added.
- C. When a change set is deployed to production, by default, all unmanaged Apex tests will automatically be run.
- D. When custom fields are added to a change set, field-level security is automatically included.
- E. There is a feature that allows the user to validate a change set before deploying it.
Answer: A,C,E
NEW QUESTION 105
what action is required before a change set can be deployed from a sandbox environment to a production environment? choose 2
- A. configure the deployment connection in the sandbox to allow inbound
changes. - B. Install the force.com IDE and configure its settings to work with change sets.
- C. Configure the deployment connection in production to allow inbound changes.
- D. create an outbound change set in the sandbox that includes the components to be moved
Answer: C,D
NEW QUESTION 106
Universal Container set a Territory Management where in managers and sales supports are in the same role.
What could be the access of the Managers on Account and Opportunity? Choose 3
- A. Edit and Transfer on opportunity, regardless who owns it
- B. Edit, delete and transfer on opportunity that is related to an account regardless who owns it
- C. Edit on accounts, regardless who owns it
- D. Edit, delete and transfer on accounts that is related to an account regardless who owns it
- E. View all on opportunity That is related to an account, regardless who owns it
Answer: C,D,E
NEW QUESTION 107
An administrator must select milestones from an existing list of available milestones. * (1 Point)
- A. True
- B. False
Answer: B
NEW QUESTION 108
A user is trying to access content in a library but is receiving an insufficient privleges message. Which two ways should the administrator troubleshoot this issue? Choose two.
- A. Determine if the user's profile has the CRM Content user permission enabled.
- B. Determine if the user has been granted viewer permission to the content
- C. Determine if the user has been granted "Viewer" permission to the library of interest.
- D. Determine if the user's record has the Salesforce CRM Content feature license enabled.
Answer: C,D
NEW QUESTION 109
A user has a profile with read-only permissions for the case object.
How can the user be granted edit permission for cases?
- A. Create a sharing rule on the case object with read/write level of access
- B. Create a public group with edit permissions for the case object
- C. Add the user in a role hierarchy above users with edit permissions on the case object
- D. Create a permission set with edit permissions for the case object
Answer: D
NEW QUESTION 110
Universal Containers wants to track invoices with a custom object. They want to be able to view any invoices as a related list on the Opportunity record page.
Which feature would ensure can view all invoices associated with an Opportunity if the user can view the parent Opportunity record?
- A. Field Level Security
- B. Lookup Relationships
- C. Master-Detail Relationships
- D. Sharing Rules
Answer: C
NEW QUESTION 111
When a lookup relationship is created between two objects, what option can the administrator select to help manage situations when a lookup record is deleted? Choose 3 answers
- A. Notify the record owner
- B. Do not allow deletion of a lookup record that is part of a lookup relationship
- C. Clear the value of the lookup field
- D. Prompt the user to enter another record to resolve the lookup relationship
- E. Delete the related record also
Answer: B,C,E
NEW QUESTION 112
A sales manager cannot vim a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy.
Why is the sales manager unable to view the contact?
- A. Contact sharing settings ace Private.
- B. The contact has MOT been manually shared with the manager.
- C. Contact sharing settings have Grant Access Using Hierarchies unchecked.
- D. The contact is NOT linked to an account.
Answer: D
NEW QUESTION 113
Universal Containers would like to ensure that when an opportunity stage is Closed Lost the reason is captured in a custom Reason Lost field before the record can be saved.Which approach can be taken to meet this requirement?
- A. Create a page layout for Closed Lost opportunities and make Reason Lost a required field.
- B. Create a validation rule that requires Reason Lost to be populated once the opportunity stage is Closed Lost.
- C. Create a workflow that fires on the Close Lost state and populates the Reason Lost field.
- D. Create a trigger that requires Reason Lost to the populated once the opportunity stage is Closed Lost.
Answer: B
NEW QUESTION 114
What tool can be used to move metadata between two different production environment. Choose 2
- A. Force.com Migration tool
- B. Force.com IDE
- C. Change Set
- D. Force.com SOAP API
Answer: A,B
NEW QUESTION 115
SFB Industries are tightening up their forecasting procedure. Sales Managers would now like to see a submission of each users forecast at the end of each week.
Which feature will allow you to do this?
- A. Collaborative Forecasting
- B. Customizable Forecasting
Answer: B
NEW QUESTION 116
Person accounts were recently activated at Cloud Kicks.
There are three record types for accounts:
* B2B customer
* B2C Customer
* External Partner
There are two record types for leads:
* B2B Lead
* B2CLead
The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.
What should the administrator do to correct this issue?
- A. Build a process that updates the record type field to B2C Customer after conversion.
- B. Change organization-wide default settings for contacts to Controlled by Parent.
- C. Hide the Record Type field on the Account section of the Conversion Layout.
- D. Use a validation rule to ensure the company name on B2C Leads is blank.
Answer: A
NEW QUESTION 117
You have donwnloaded an App from AppExchange and you want to make changes in that App. What should be type of Package?
- A. Platinum Package
- B. UnManage Package
- C. Manage Package
- D. Automatic Package
Answer: B
NEW QUESTION 118
Which of the following are some of the capabilities of a Live Agent?
- A. All of the above
- B. Skills
- C. Knowledge chatlet and the Articles tool
- D. Pre-Chat Forms and Post-Chat Pages
- E. Live Agent Chat Queues
Answer: A
NEW QUESTION 119
A user accidentally created a duplicate opportunity and is unable to delete the duplicate record.
What should an administrator do to troubleshoot this issue?
- A. Advise the user to mark the duplicate opportunity Closed Lost and keep it in the system.
- B. Change the user's profile to System Administrator so they have full permissions to delete object records.
- C. Check the user profile permissions on the Opportunity object to see if they have permission to delete.
- D. Run a report of all opportunities to identify other possible duplicates.
Answer: A
NEW QUESTION 120
Northern Trail Outfitters has five delegated administrators and two system administrators. There have been a couple of cases reported that login settings for sales reps have changed.
Where would the administrator find what settings have been changed?
- A. Login history
- B. Debug log
- C. Setup audit trail
- D. Field history tracking
Answer: D
NEW QUESTION 121
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