C-FSM-2211 Dumps To Pass SAP Certified Application Associate Exam in One Day (Updated 126 Questions) [Q13-Q38]

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C-FSM-2211 Dumps To Pass SAP Certified Application Associate Exam in One Day (Updated 126 Questions)

C-FSM-2211 Exam Brain Dumps - Study Notes and Theory


SAP C-FSM-2211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Explain where to find analytic reports in SAP Field Service Management
  • Outline the features of Planning and Dispatching and know how to create and assign a service call
Topic 2
  • Know the main architectural components as well as the basic features of the administration module
  • Explain the entire end-to-end execution steps starting from consumer self-service
Topic 3
  • Explain the basic concept of Crowd service
  • Explain the features of mobile Field Service Management application and know how to accept
Topic 4
  • Mobile SAP Field Service Management application
  • Know the advantages of using business rules and how to apply them for different use cases
Topic 5
  • Outline the use cases of Smartforms and how to create and use them
  • Explain the basic concepts of integration between SAP Field Service Management

 

NEW QUESTION # 13
Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.

  • A. Edit Smartform templates.
  • B. Define service workflows.
  • C. Perform system monitoring.
  • D. Maintain session configuration.

Answer: B,D


NEW QUESTION # 14
Which actions are possible with the data loader? Note: There are 2 correct answers to this question.

  • A. Choose Data update option
  • B. Generate sample upload file
  • C. Export
  • D. Enable data validation

Answer: A,B


NEW QUESTION # 15
What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

  • A. Service Level Agreement
  • B. Ticket Routing rules
  • C. Automated Scheduling
  • D. Mobile-Self Service

Answer: C,D


NEW QUESTION # 16
Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud?
Note: There are 2 correct answers to this question.

  • A. Allow browser cookie settings to accept sapbusinessobjects.cloud.
  • B. Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.
  • C. Delete recent browser history and cookies.
  • D. Set REPORTDATA UI Permission to VISIBLE.

Answer: A,B


NEW QUESTION # 17
For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note:
There are 2 correct answers to this question.

  • A. Release the assignment.
  • B. Set the service call to Technically Completed.
  • C. Perform the activity checkout.
  • D. Set the service call to Finished.

Answer: A,D


NEW QUESTION # 18
What is correct regarding user permissions? Note: There are 2 correct answers to this question.

  • A. Permissions are assigned to user groups
  • B. Users are assigned to permissions
  • C. User groups are assigned to permissions
  • D. Users are assigned to user groups

Answer: A,D


NEW QUESTION # 19
You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.

  • A. Create
  • B. Read
  • C. Update
  • D. Delete

Answer: B,C


NEW QUESTION # 20
What statements are correct regarding company types? Choose the correct answer.

  • A. Reserved material as organization of parts for a particular activity and reservation of stock
  • B. Inventory Management can be used in standalone scenarios
  • C. Define value mapping for product types
  • D. Usage of ERP Master data in ERP scenario

Answer: D


NEW QUESTION # 21
Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

  • A. Create new data object records.
  • B. Export data for backup and archiving.
  • C. Query data for reporting purposes.
  • D. Import data from external systems.
  • E. Manage master data in an ERP system.

Answer: A,B,D


NEW QUESTION # 22
Which functionalities does the data sync rule enable for mobile application? Note: There are 2 correct answers to this question.

  • A. Decreases application memory usage
  • B. Controls the information stored in offline mode
  • C. Increases security measures
  • D. Stores data in the native device cloud storage

Answer: A,B


NEW QUESTION # 23
How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.

  • A. Assign user groups to permissions.
  • B. Assign users to permissions.
  • C. Assign permissions to user groups.
  • D. Assign user groups to users.

Answer: C,D


NEW QUESTION # 24
Which is the recommended browser for screen configuration tool? Choose the correct answer.

  • A. Google Chrome
  • B. Internet Explorer
  • C. Microsoft Edge
  • D. Firefox

Answer: A


NEW QUESTION # 25
What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

  • A. Business Partner
  • B. Service Call
  • C. Service Contract
  • D. Activity
  • E. Equipment

Answer: C,D,E


NEW QUESTION # 26
Which of the following is a mandatory field when you create a Smartform template?

  • A. Version
  • B. Description
  • C. Category
  • D. Label

Answer: C


NEW QUESTION # 27
What is one of the main use cases for a Smartform?

  • A. Generate a list of service team availability.
  • B. Provide a script for service execution
  • C. Provide smart progress feedback to the dispatcher.
  • D. Capture customer feedback.

Answer: B


NEW QUESTION # 28
As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.

  • A. Review
  • B. Approve
  • C. Delete
  • D. Close
  • E. Release

Answer: A,B,C


NEW QUESTION # 29
What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.

  • A. Approve Efforts
  • B. Create Equipment
  • C. Assign Technicians
  • D. Update contacts

Answer: A,C


NEW QUESTION # 30
For which SAP Field Service Management objects is a bi-directional flow supported when you integ with SAP Service Cloud? Note: There are 2 correct answers to this question.

  • A. Service call
  • B. Activity
  • C. Service contract
  • D. Time and Material journal

Answer: A,B


NEW QUESTION # 31
As an administrator, you can maintain settings at different levels within an account. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

  • A. You apply company-level settings to all databases.
  • B. You apply account-level settings to all databases.
  • C. You apply account-level settings to a specific database.
  • D. You apply company-level settings to a specific database.

Answer: B,D


NEW QUESTION # 32
Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.

  • A. Defining which material the customer needs to purchase before the technician can start the work
  • B. Reserving material that has already been used for previous services
  • C. Booking material for a specific service call and defined location
  • D. Organizing spare parts to be taken to the physical location of the job

Answer: C,D


NEW QUESTION # 33
Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.

  • A. EXPENSE
  • B. MILEAGE
  • C. WORKTIME
  • D. ACTIVITY

Answer: A,B


NEW QUESTION # 34
Which of the following is supported in business rules?

  • A. Linked list
  • B. Heap
  • C. Array
  • D. Stack

Answer: C


NEW QUESTION # 35
Which report template can you use to visualize the time, material, and expenses linked to an activity?

  • A. Service Call
  • B. Checklist
  • C. Service Checkout
  • D. Time and Material Journal

Answer: D


NEW QUESTION # 36
How can a developer update a record in SAP Field Service Management through the API?

  • A. Using a SOAP-based service
  • B. Using an OData service
  • C. Using an RFC-enabled service
  • D. Using a REST-based service

Answer: D


NEW QUESTION # 37
How are labels used within the Smartforms and Feedback module?

  • A. To filter the list of Smartforms
  • B. To act as a reference for generating a Smartform report
  • C. To add a label to be used as reference by the field engineer
  • D. To identify the elements in the Smartform

Answer: A


NEW QUESTION # 38
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