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NEW QUESTION # 63
The Avaya Aura Media Server High Availability (HA) feature ensures the uninterrupted availability of media processing and reduces the loss of processing data when an AAMS fails.
Which three statements regarding the AAMS High Availability (HA) feature are true?
(Choose three.)
- A. High Availability (HA) is available only if the AAMS servers are installed on the Red Hat
Enterprise Linux (RHEL) operating system. - B. You cannot a manual failover on the Active AAMS.
- C. One AAMS HA pair supports up to 1000 agents, without SIP Call Recording.
- D. You can perform a manual failover on the Active AAMS.
Answer: A,C,D
NEW QUESTION # 64
You want to perform a backup of the Contact Center database. Which tool do you use to perform the backup?
- A. RefClient
- B. Database Maintenance utility
- C. High Availability
- D. Data export utility
Answer: B
NEW QUESTION # 65
Avaya Aura® Application Enablement Services (AES) is a set of enhanced telephony APIs, protocols, and Web services available to developers. The interface between the Avaya Aura® Contact Center (AACC) and AES is Mutual TLS.
Which three statements regarding the AES and AACC are true? (Choose three.)
- A. AES 7.0 includes the default Contact Center root certificate.
- B. AES 7.0 does not include the default Contact Center root certificate. To use the default root certificate with AES 7.0, you must import it into AES.
- C. The Contact Center CTI Proxy points to the AES IP Address, port 4723, Transport TLS.
- D. If you are using Web Services security on Contact Center, you cannot use the default certificates and must use the certificates in the Contact Center Certificate Store.
Answer: A,C,D
NEW QUESTION # 66
You are installing Avaya Agent Desktop (AAD) on an agent PC.
Which three Microsoft software components must be installed? (Choose three.)
- A. Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
- B. Microsoft WinPcap
- C. Microsoft .NET Framework 4.5.2
- D. Microsoft InternetExplorer 10.0 (32-bit) or 11.0 (32-bit)
Answer: A,C,D
NEW QUESTION # 67
A customer has purchased Avaya Aura Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multimedia contact types.
Where is Open Queue initially enabled in AACC?
- A. CCMS > Multimedia Commissioning > Multimedia Licensing tab
- B. Contact Center License Manager > Configuration > Contact Center Licensing tab
- C. Ignition Wizard configuration > Licensing tab
- D. Contact Center Manager Administration (CCMA) > Configuration, Applications > LM
Service Configuration Setuptab
Answer: B
NEW QUESTION # 68
You are configuring the Windows Operating System for an Avaya Aura® Contact Center (AACC) installation.
Which setting will you select for Data Execution Prevention (DEP)?
- A. Turn on DEP for all programs and services except for those specifically selected.
- B. Turn on DEP for all AACC programs and services.
- C. Turn on DEP for essential Windows programs and services only.
- D. Turn off DEP for all programs and services.
Answer: C
Explanation:
Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/100178594 (p.40)
NEW QUESTION # 69
The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.
Which CCMA user accounts are created during the Avaya Aura® Contact Center (AACC) installation?
- A. iceAdmin
IUSR_SWC
webadmin - B. AAAC_Admin
IUSR_SWC
webadmin - C. iceAdmin
IUSR_SWC
Bkup_SWC - D. AAD_User
AACC_Admin
webadmin
Answer: B
NEW QUESTION # 70
In Contact Center Release 7, Contact Center Manager Administration (CCMA) stores information in a Cache Database.
Which three statements regarding the Cache database are true? (Choose three.)
- A. The Cache database technology supports database shadowing for fault tolerant and mission critical solutions such as AAC
- B. All data is now replicated and there is no need for a CCMA backup and restore.
- C. It simplifies the overall solution as all components use a common database.
- D. Avaya Aura Contact CenterRelease 7 updates the version of Cache 2015 to
Intersystem Cache.
Answer: A,B,C
NEW QUESTION # 71
During the Avaya Aura Contact Center Agent Desktop installation the CCT Log Level was set to Off. Which page allows you to change the CCT Log Level settings if a configuration mistake was made during installation?
- A. Agent Desktop Configuration, User Settings
- B. Agent Desktop Configuration, Resources
- C. Agent Desktop Configuration, General Settings
- D. Agent Desktop Configuration, General Settings, Advanced Settings
Answer: D
NEW QUESTION # 72
Which features should be enabled in the Windows Server operating system before you install Avaya Aura Contact Center?
- A. TFTP Client to Backup of the CCMA configuration files to remote TFTP Server and XPS
Viewer to view reports on the server. - B. Storage Manager for SAN's for managing the remote backups and IIS
- C. IIS and XPS Viewer to viewreports on the server.
- D. Remote Desktop Connection and Windows Server Backup for running CCMA Server backups.
Answer: D
NEW QUESTION # 73
A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP - Voice and Multimedia Contact Server without Avaya Aura® Media Server (AAMS) server type.
What is the maximum number of logged in agents supported for this server type?
- A. 200 Agents
- B. 300 Agents
- C. 500 Agents
- D. 100 Agents
Answer: B
NEW QUESTION # 74
In a customer's Local Area Network, some segments in the network do not allow multicast for transmitting data.
When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?
- A. In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.
- B. In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.
- C. In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.
- D. In the Minimum Unicast Sessions box, type the minimum number of simultaneous unicast sessions that the server is directed to allow.
Answer: A
NEW QUESTION # 75
You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications.
What is the minimum required amount of RAM needed for the client computers?
- A. 2 GB
- B. 8 GB
- C. 1 GB
- D. 4 GB
Answer: A
NEW QUESTION # 76
During the design of the Outbound Campaign, the administrator chooses between two types of dialing. Which two types of dialing options are available when designing the Outbound Campaign? (Choose two.)
- A. Predictive dialing
- B. Preview dialing
- C. Predetermined dialing
- D. Progressive dialing
Answer: A,B
NEW QUESTION # 77
Which method does Avaya recommend for installing Avaya Aura® Contact Center (AACC) on a supported server?
- A. Insert the Contact Center DVD into the DVD drive of your server.
- B. Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.
- C. Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet.
- D. Run the installation from a remote hard disk copy of the installation DVD.
Answer: A
NEW QUESTION # 78
You have installed the Avaya Aura Contact Center software and you are now preparing to test the software connections. What are two functions of the Reference Client? (Choose two.)
- A. Testing CTI connections
- B. Making phone calls
- C. Testing SIP connections
- D. Transferring phone calls
Answer: B,D
NEW QUESTION # 79
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