[Sep-2021] OmniStudio-Consultant Dumps Full Questions - Salesforce Consultant Exam Study Guide
Exam Questions and Answers for OmniStudio-Consultant Study Guide
NEW QUESTION 27
A company has designed a process that extracts a large amount of data from a Salesforce object. Due to the volume of data that will be retrieved, it is important that Governor limits are not exceeded.
What solution should the consultant recommend?
- A. DataRaptor Turbo Extract
- B. Integration Procedure and DataRaptor Turbo Extract
- C. Calculation Procedure and DataRaptor Turbo Extract
- D. DataRaptor Extract with Chaining
Answer: B
NEW QUESTION 28
A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
* Payment type (credit card or bank account)
* Payment amount
Which two elements should the consultant recommend for this step of the process?
Choose 2 answers
- A. Number
- B. Multi-select
- C. Currency
- D. Radio
Answer: C,D
NEW QUESTION 29
A company needs to create an OmniScript with three steps.
* Step 1
* Step 2
* Step 3
Enter customer details
Select a product
Display a price retrieved from a REST API
The product's price should automatically display in Step 3.
What should the consultant add to the design of the OmniScript to meet these requirements?
- A. Integration Procedure Action inside Step 3
- B. DataRaptor Post Action between Step 2 and Step 3
- C. DataRaptor Post Action inside Step 2
- D. Integration Procedure Action between Step 2 and Step 3
Answer: D
NEW QUESTION 30
A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?
- A. Create an Integration Procedure to update contact data with "Chain On Step" enabled and invoke it from all OmniScripts.
- B. Create an OmniScript to update contact data and invoke it when other OmniScripts complete.
- C. Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts.
- D. Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action.
Answer: C
NEW QUESTION 31
A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.
What three tools should be used in the solution the consultant recommends to meet these requirements?
Choose 3 answers
- A. DataRaptor
- B. Interaction Launcher
- C. FlexCards
- D. OmniStudio Action
- E. OmniScript
Answer: A,C,E
NEW QUESTION 32
what can a DataRaptor Extract do?
- A. Extract data from a spreadsheet
- B. Retrieve data from multiple related objects
- C. Load data from external sources
- D. Create data in multiple related objects
Answer: B
NEW QUESTION 33
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
- A. Allow customers to enter bill payment information
- B. Display different actions based on context
- C. Display a 360° view of the customer
- D. Guide users through complex processes
Answer: B,C
NEW QUESTION 34
In which two scenarios should a DataRaptor be used?
Choose 2 answers
- A. To retrieve today's financial news
- B. To merge the city and state fields into a single field
- C. To send an SMS alert to the user when a process completes
- D. To retrieve an account and Its related contacts
Answer: B,D
NEW QUESTION 35
A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes.
Which three OmniStudio features and tools should the consultant recommend to meet these requirements?
Choose 3 answers
- A. FlexCards
- B. OmnlOut
- C. Newport Design System
- D. Custom Styles
- E. OmniScript
Answer: C,D,E
NEW QUESTION 36
A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers
- A. Omni Script
- B. FlexCards
- C. OmniStudio Actions
- D. Flyouts
- E. Navigate Actions
Answer: A,B,C
NEW QUESTION 37
An existing OmniScript used to capture and update customer information displays the following information o same page:
* Name
* Age
* Street
* Last name
* Postal code
* Gender
* State
* Phone
* City
* Country
* Email
Users report that the information displays in no specific order. Users experience errors when filling the inform because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?
- A. Use a Visualforce Page with the categories, labels, and the required validation
- B. Use a template for each category and adding custom code for the required validation
- C. Use Section to break the information and Headline to the title and a required icon in the input
- D. Use Block elements to group and required property checked in some of the inputs
Answer: D
NEW QUESTION 38
A company has an existing OmniScript that agents use to create new billing accounts. It currently has three st to capture required information:
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers
- A. Combine the three steps into one step
- B. Create a reusable OmniScript for this process
- C. Configure the save for later property
- D. Use a single DataRaptor to save the information
Answer: A,D
NEW QUESTION 39
A business wants to create an OmniScript that allows call center agents to schedule field service appointment customers. The process needs to retrieve available appointment dates from an external system via a REST A[ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmatic should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. Text Area
- B. Multi-select
- C. Text Block
- D. Select
- E. HTTP Action
Answer: C,D,E
NEW QUESTION 40
A business implements several OmniScripts and requests a design review to identify possible improvements. During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labels and input elements.
What can the consultant recommend to improve these OmniScripts?
- A. Add an address typeahead element to all the OmniScripts.
- B. Create new versions of the OmniScripts to collect the address information.
- C. Create a reusable OmniScript to update address information.
- D. Use a DataRaptor Transform to standardize the data format.
Answer: C
NEW QUESTION 41
An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.
What is an advantage of calculation procedures that the consultant should highlight in this scenario?
- A. Allows multiple versions that will execute based on when the request is made
- B. Allows aggregate functions
- C. Allows AI integration to calculate next best offer using policy attributes
- D. Allows text concatenation using algebraic operators
Answer: D
NEW QUESTION 42
Which element allows a user to retrieve data from a single field and display it in a dropdown list?
- A. Lookup
- B. Calculation Action
- C. DataRaptor Extract Action
- D. Select
Answer: A
NEW QUESTION 43
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
- A. DataRaptor Turbo Extract
- B. FlexCard
- C. Integration Procedure
- D. DataRaptor Load
- E. OmniScript
Answer: A,C,E
NEW QUESTION 44
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