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HP HP2-H41 Exam Syllabus Topics:

HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What is cross-selling?

A) selling two different models of the same product
B) including a color product in the offering
C) expanding the business opportunity by providing the customer with three connectivity options
D) expanding the business opportunity by extending more capabilities to the product

2. What is HP Capture and Route?

A) A versatile server-based device driver
B) An MFP-based capture solution
C) A highly scalable capture to workflow solution
D) A highly secure fleet management solution

3. How do documents add value to a business? (Select two.)

A) They contain customer information.
B) They can be recycled.
C) They are inexpensive to create and distribute.
D) They influence customer purchasing decisions.
E) They represent you, your company, and your product/service.

4. What is an imaging and printing assessment?

A) a method that supports the Customer Relationship Management process
B) a method of observing your customer's workflow, gathering data, and understanding the current environment
C) a method that dramatically increases the time of the sales process, as a new assessment is required whenever a change is made
D) a method that ensures that all the assets and liabilities of a customer are fully registered and monitored

5. What contributes to the consistent, high quality output from HP Color LaserJets and MFPs?

A) bright white paper
B) finishing capabilities
C) HP Instant-on technology
D) HP ColorSphere toner

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