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ISEB BH0-013 Exam Syllabus Topics:

ISEB Foundation Certificate in Business Analysis Sample Questions:

1. Every night, at midnight, a system automatically raises invoices for customers that have placed orders that day. The invoice is sent electronically by email to customers. What is the event that triggers the production of invoices?

A) The batch invoice production job.
B) Midnight on the system clock.
C) The receipt of an order from a customer.
D) The email system.

2. Which of the following is a perceived advantage of using workshops to investigate requirements?

A) It reduces speed and productivity of the project.
B) It obtains buy-in and acceptance for the project,
C) It is time-consuming to arrange and organise.
D) It focuses on a narrow view of the area under investigation.

3. Which of the following would be an appropriate name for a use case that allows a project manager to allocate resources to a project?

A) Assign resources.
B) Project.
C) Resource.
D) Project Manager.

4. Which of the following statements is true?

A) Ethnographic Studies are concerned with the long term observation of the business environment.
B) Interviews are effective in building a consensus view and securing agreement from a diverse group.
C) Shadowing is an effective way of preparing test scripts for user acceptance.
D) Rich pictures and mind maps are used to document the requirements for the IT system.

5. Which of the following is NOT one of the perspectives considered by the 'Balanced Business Scorecard'?

A) Customer.
B) Competition.
C) Learning and Growth.
D) Financial.

Solutions: