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Exam Content

The examination consists of 70 Questions. Candidates should score 60% to clear the examination.

Formats of Question

  • Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
  • Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.

Exam Duration

Candidates will have 120 minutes for attempting 70 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.

Exam Results

The Oracle 1z0-562 certification is a pass or fail examination and the candidate has to score a minimum of 60% to be termed as pass in the certification exam.

Candidates will receive an email with the result from Oracle within 30 minutes of completing the Certification exam. Exam results are also available on the CertView web portal and the candidate can visit the portal and login to the CertView account to view the exam results and get further details.

Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html

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Target Audience

The Oracle 1z0-562 Certification Exam is targeted to the candidates having experience of working with Oracle Customer Care and Billing technology and looking to pursue a career as an OCS implementation specialist in the field of Oracle Customer Care and Billing technology.

For more info visit:

Oracle Utilities Customer Care and Billing 2 Essentials

Person VUE

Oracle Education

Oracle 1z0-562 Exam Syllabus Topics:

SectionObjectives
Billing and Invoicing- Billing Cycles and Processing
- Bill Calculation and Adjustment
Customer Management- Customer Data and Account Structure
- Service Agreements and Account Setup
Meter-to-Cash Process- Revenue Management Flow
- Usage Processing
Security and Administration- System Administration Basics
- User Roles and Access Control
Integration and Interfaces- Inbound and Outbound Data Interfaces
- External System Integration
Oracle Utilities Customer Care and Billing Overview- System Architecture and Core Components
- Business Processes Overview
Rates and Pricing- Pricing Rules and Structures
- Rate Configuration

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