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Understand the test subjects for ServiceNow CSA Exam
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our ServiceNow CSA Exam exam dumps will include the following topics:
- User Interface & Navigation 20%
- Database Administration 30%
- Collaboration 20%
- Intro to Scripting & Application Tools 10%
- Self-Service & Process Automation 20%
NEW QUESTION 116
After finishing your work on High Security Settings, what do you do to return to normal admin security levels?
- A. Select Global Update Set
- B. Use System Administration > Normal Security module
- C. End Impersonation
- D. Log out and back in
- E. Select Normal role
Answer: D
NEW QUESTION 117
What is the function of user impersonation?
- A. Unlock Application master list
- B. Testing and visibility
- C. View custom perspectives
- D. Activate verbose logging
Answer: B
NEW QUESTION 118
What are the three key tables in an enterprise CMDB? (Choose three.)
- A. cmdb_ci
- B. cmdb_rel_ci
- C. sn_cmdb_bak
- D. cmdb_bak
- E. sn_cmdb_ci
- F. sn_cmdb
- G. cmdb
Answer: A,B,G
NEW QUESTION 119
UI Action can prompt that an Incident has been successfully submitted.
- A. True
- B. False
Answer: A
NEW QUESTION 120
What function do you use to add buttons, links, and context menu items on forms and lists?
- A. UI Config
- B. UI Settings
- C. UI Policies
- D. UI Actions
Answer: D
NEW QUESTION 121
What is the purpose of a Data Policy?
- A. Data Policies enforce data consistency
- B. Data Policies standardize data in Update Sets
- C. Data Policies enforce security
- D. Data Policies apply to lists to standard data
Answer: A
NEW QUESTION 122
A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?
- A. Add the Department Manager group to the catalog item's user criteria
- B. Add the Department Manager group to the catalog item's ACL
- C. Use a Dept_Mgr ACL on the HR service catalog
- D. Only publish the item in the HR service catalog
- E. Specify the Dept_Mgr role on the catalog content block
Answer: B
NEW QUESTION 123
What is a schema map?
- A. A schema map graphically organizes the visual task boards for the CMDB
- B. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
- C. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
- D. A schema map graphically displays the Configuration Items that support a business service
Answer: B
Explanation:
Explanation/Reference:
NEW QUESTION 124
What is NOT an example of a UI Action?
- A. Form buttons
- B. list Buttons
- C. Related Links
- D. Search
Answer: B
NEW QUESTION 125
Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and management assignments.
- A. True
- B. False
Answer: A
NEW QUESTION 126
A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?
- A. Key Performance Indicators
- B. Scheduled Reports and Excel
- C. Scheduled Reports, a custom snapshot table, and a Projection report
- D. Performance Analytics
- E. Scheduled Reports, a custom snapshot table, and a Trend report
Answer: D
NEW QUESTION 127
In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?
- A. ui_action_admin
- B. personal ize.control
- C. ul_page_admin
- D. personal_list
Answer: B
NEW QUESTION 128
Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?
- A. Localization Framework plugin
(com.glide.localization_framework) - B. Language Al Framework plugin (com .g I id e. language.ai _framework)
- C. Translation Framework plugin (com.glide.translation_framework)
- D. Multiple Language Framework plugin (com.glide.multiple.language_framework)
Answer: A
NEW QUESTION 129
What is the purpose of a Related List?
- A. To create a one-to-many relationship
- B. To dot-walk to a core table
- C. To present related records
- D. To present related fields
Answer: C
NEW QUESTION 130
What is a way that you can mark a knowledge article for review?
- A. On Hold
- B. Bookmark
- C. Review
- D. Flag article
Answer: D
NEW QUESTION 131
Which configuration allows you to use a script to coalesce data in Import Sets?
- A. No coalesce
- B. Single-field coalesce
- C. Multiple-field coalesce
- D. Conditional coalesce
Answer: D
NEW QUESTION 132
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