New 2024 Latest Questions Community-Cloud-Consultant Dumps - Use Updated Salesforce Exam
Latest Community-Cloud-Consultant Exam Dumps Salesforce Exam from Training Expert Lead2PassExam
NEW QUESTION # 147
As part of its recent efforts to improve brand recognition, Universal Containers had upgraded all of its Communities to use Lightning templates. The next step will be to unify the branding across all of these Communities. What is an efficient way to accomplish this?
Select one or more of the following:
- A. Use a shared Bootstrap CSS file in all of the Communities
- B. Ensure that all Community managers use the same CSS standards in all pages
- C. Ensure that all Communities are only using standard Lighting Components
- D. Create a standard theme that is used in all of the Communities
Answer: D
NEW QUESTION # 148
Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready to deploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule?
Choose 3 answers
Select one or more of the following:
- A. Deploy the changes to production using change sets to disable the welcome email
- B. Change the Community membership of sandbox Community users from Profiles to Permission Sets
- C. Add the Community user profile(s) as members of the Community before activating production
- D. Uncheck "Send Welcome Email" in production Workspaces before deployment
- E. Turn the sandbox Community to Inactive status before deploying the metadata to production
Answer: A,D,E
NEW QUESTION # 149
Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
- A. Users with the Customer Community Plus license.
- B. Users with the Customer Community license.
- C. Users with the Lightning External App license.
- D. Users with the High Volume Customer Portal license.
Answer: A
NEW QUESTION # 150
The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community licence, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?
Select one or more of the following:
- A. Use a Share Group
- B. Use a Sharing Set
- C. Use the role hierarchy
- D. Use a Public Group
Answer: B
NEW QUESTION # 151
Universal Containers needs to provide Community access to a select set of customers. Customers will NOT be asked to register.
In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.
- A. Use external ETL tools to extract customers and load into Salesforce.
- B. Use the Data loader to extract the customers and upload the customers to be set up as Community users.
- C. Use the Community import wizard to create users.
- D. Use the Salesforce Community User API to create Community users.
Answer: A,B
NEW QUESTION # 152
Universal Containers (UC) has a new Customer Community where users can collaborate on Topics through Chatter Groups and Chatter Questions. UC wants to ensure the following:
- Users have quick access to new and recommended discussions and articles
- Users have the ability to contact Universal Containers quickly to help
- Users have visibility into how their activity compares to other users within the Community Which three lightning components could do Community Cloud consultant recommend placing on the Community homepage? Choose 3 answers Select one or more of the following:
- A. Record detail
- B. Reputation leaderboard
- C. Breadcrumb
- D. Featured topics
- E. Contact support button
Answer: C,D,E
NEW QUESTION # 153
Universal Containers needs to build a Community for their customers. The following security requirements must be met: * Customers can access their accounts. invoices. and orders. * An account is associated to only one individual. * A few customers who act as partners need access to individual accounts. * Customers can NOT see each Other's data unless is explicitly granted. Which option fulfills the requirements?
- A. User Person Account, Customers Community License. and Sharing Set.
- B. User Customers Account. Customer Community Plus License. and sharing rules.
- C. Customers Account. Customer Community License. and sharing rules.
- D. User Person Account. Customers Community Plus License. and Super User access
Answer: A
NEW QUESTION # 154
What are the two types of Sharing Models available once you have established a Community?
- A. Partner Sharing Model & Customer Sharing Model
- B. Company Sharing Model & Community Sharing Model
- C. Internal Sharing Model & Portal Sharing Model
- D. Community Sharing Model & Portal Sharing Model
- E. Internal Sharing Model & External Sharing Model
Answer: E
NEW QUESTION # 155
- Encourage collaboration among architects and builders
- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers
- Facilitate the exchange and discussion of design ideas
Which three actions should the Admin take prior to launch?
Choose 3 answers
Select one or more of the following:
- A. Establish moderation rules and processes for addressing flagged content
- B. Load test Chatter groups to make sure file and member counts won't be exceeded
- C. Test the member profile permissions to make sure they are able to find and post relevant information
- D. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
- E. Make sure customers are members of only the Architect and Builder Community
Answer: C,D,E
NEW QUESTION # 156
A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.
What three things should the Salesforce Admin do to brand this Community using Community Builder?
Choose 3 answers.
- A. Choose colors for the text and border elements.
- B. Adjust the colour palette from the Salesforce1 mobile app.
- C. Apply a colour scheme that is appropriate for the template all at once with the colour palette.
- D. Submit a URL reference of a site where the colour palette will be matched automatically.
Answer: A,B,D
NEW QUESTION # 157
Universal Containers needs to create a Community that meets the following requirements:
- Self-Service Support Community, in which customer and partner users are community members
- Partner users help Universal Containers by adding or resolving cases for their customers within the Community
- Partner users need access to some standard objects except Leads, Campaigns and Opportunity Objects
- Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers Which licence type should a Salesforce Administrator use for these Partner users?
Select one or more of the following:
- A. Customer Community licence
- B. Employee Community licence
- C. Customer Community Plus licence
- D. Partner Community licence
Answer: D
NEW QUESTION # 158
Universal Containers want to drive engagement for its Community, and is encouraging users to watch videos and take training. Which three actions should a Community Cloud consultant take to create recommendations in the Community?
Choose 3 answers
Select one or more of the following:
- A. Click "upload image" to include an image with your recommendation
- B. Select a custom recommendation channel in the Marketing Cloud
- C. Enter a description of the recommendation
- D. Connect to the Einstein recommendation API
- E. Enter a label for the button in the recommendation
Answer: A,C,E
NEW QUESTION # 159
Universal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?
Select one or more of the following:
- A. Implement the role hierarchy on the Customer Community
- B. Set up a sharing set that references the Account ID on the asset
- C. Create a sharing rule for each accounts
- D. Use Apex managed sharing to grant access to the Community users
Answer: B
NEW QUESTION # 160
The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site.
What Communities feature would you recommend to use?
- A. Topics
- B. Knowledge Groups
- C. Chatter Groups
- D. Data Categories
- E. Article Groups
Answer: A
NEW QUESTION # 161
Universal Containers is launching a Community with the following requirements:
- Branding requirement is limited to logo and font.
- Configurable Navigation with the option to navigate to custom objects and records.
- Access to articles is limited per Date Category Visibility.
Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?
- A. Customer Service (Napili)
- B. Kokua
- C. Aloha
- D. Koa
Answer: A
NEW QUESTION # 162
You are planning to launch a Customer community and many of your customers are active on Facebook and Twitter. What are the steps to enable Social Sign on in Salesforce Communities?
- A. Select Facebook and Twitter from the pre-built connectors under Auth Providers within the setup menu and then go into Community Manager to enable them
- B. Go into the Community Manager >> Settings >> Login and select which social networks you wish to allow for authentication.
- C. Select OpenID Connect from the Auth Provider Options in the Setup Menu and then go into Community Builder to enable them
- D. Download the Social Signon Lightning Component for each social network and then configure them in the Community Builder
- E. Select Facebook and Twitter from the pre-built connectors under Auth Providers within the setup menu and then go into Community Builder to enable them
Answer: A
NEW QUESTION # 163
Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related Contacts when a new business Opportunity is marked as Closed Won.
Which approach should the Community Cloud consultant recommend to accomplish this?
- A. Use a Workflow Rule to create a Task for the Administrator with the list of Contacts that should be Users.
- B. Send an email to the Administrator when the Opportunity is marked Closed Won so they can create Users.
- C. Use a Schedule Report that alerts the Salesforce Administrator of new Contacts.
- D. Use a trigger to create Community users for all related Contacts on the Account.
Answer: D
NEW QUESTION # 164
Universal Containers is planning to build a Lightning Community for employees. Employees need to see department-specific content when they first log in to the community. How should the Community Cloud consultant meet this requirement?
Select one or more of the following:
- A. Develop a login flow with unique endpoints for each department
- B. Target employees using audiences based on user object criteria
- C. Assign separate Visualforce pages for each department
- D. Create content using Content Management in Workspaces
Answer: C
NEW QUESTION # 165
Universal Containers needs to add a page to their Customer Service Template-based Community. Authors will manually add the content to the page. What should be the first step to add this page to the site?
Select one or more of the following:
- A. Create an object page
- B. Create a standard page
- C. Clone a standard page
- D. Clone an object page
Answer: B
Explanation:
Explanation
types will enforce username uniqueness across
NEW QUESTION # 166
O: 170
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
- A. Set up Live Agent in Community Management.
- B. Configure Live Agent in the Salesforce org.
- C. Add a custom Live Agent Lightning component.
- D. Enable Live Agent in Community Settings.
Answer: B,C
NEW QUESTION # 167
What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.
- A. Community Managers are able to view all Community Users regardless of the organization-wide defaults
- B. Community users in the same community can see each other, regardless of the organization-wide defaults.
- C. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
- D. Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.
- E. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
Answer: D
NEW QUESTION # 168
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