[Sep 07, 2023] User-Experience-Designer Exam Dumps - 100% Marks In User-Experience-Designer Exam!
Exam Dumps Use Real Salesforce Designers Dumps With 130 Questions!
NEW QUESTION # 71
A UX Designer at Cloud Kicks has been asked to gather insights for a newly released feature at scale from a Specific set of users in the flow of their work.
Which approach should be used?
- A. In-App Feedback
- B. User Interviews
- C. A/B Test
- D. Survey
Answer: D
NEW QUESTION # 72
Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?
- A. Docked prompt using In-App Guidance
- B. Lightning Path component
- C. Custom video component
- D. Utility bar with embedded video
Answer: B
NEW QUESTION # 73
A UX Designer has created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?
- A. Focus Groups
- B. Qualitative
- C. Usability Testing
- D. Surver
Answer: D
NEW QUESTION # 74
Cloud kicks wants to incorporates human-centered design across its organization Which two practices should be adopted
- A. putting oneself in the situation of the end-user
- B. Including innovative ideas to showcase technology
- C. creating requirements based on business leaders priorities
- D. observing user behavior
Answer: C,D
NEW QUESTION # 75
Cloud Kicks (CK) is building a new community portal using Experience Cloud. CK's Designer is asked to provide examples of out-of-box functionality that will make for great customer enagement.
In which three Ways Could CK's customers engage?
Choose 3 answers
- A. Choose personalized branding
- B. Join affinity groups
- C. Endorsement of skills and expertise
- D. Customize page layouts
- E. Recognize peers with badges
Answer: C,D,E
NEW QUESTION # 76
Cloud Kicks (CK) has not migrated to Lightning Experience but wants to leverage the Salesforce Lightning Design System (SLDS) in its custom applications.
Which three solutions should CK's designers use to deliver applications with a consistent Lightning Experience Look and feel?
Choose 3 answers
- A. iOS Static Library
- B. Lightning Stylesheets for Visualforce
- C. Local Development Server
- D. Standard Design Tokens
- E. Heroku
Answer: A,B,C
NEW QUESTION # 77
Which two steps should a UX Designer take to create and deliver responsible and transparent AI technology?
Choose 2 answers
- A. Provide clear explanations of AI predictions or recommendations.
- B. Design AI that is seamless enough so the user does not notice.
- C. Document model cards to clarify intended context and use cases.
- D. Collect as much data from the user as possible for a catered experience.
Answer: A,C
Explanation:
Explanation
Option C. Document model cards to clarify intended context and use cases.
Model cards are documents that describe the intended use, performance, and limitations of AI models. They help ensure that the AI technology is being used responsibly and transparently, as they provide clear information about the model's context, data, and assumptions. This can help reduce the risk of unintended consequences and build trust with users.
Option D. Provide clear explanations of AI predictions or recommendations.
Clear explanations of AI predictions or recommendations help build trust with users and increase understanding of how the AI technology works. By providing an understandable explanation of how a prediction or recommendation was made, users can gain a better understanding of the technology and how it is intended to be used. This can also help reduce the risk of unintended consequences and improve accountability.
NEW QUESTION # 78
Cloud kicks research team provides its UX Designer with a readout stating the audience for the design solution has a high number of visually impaired people.
How should the design be approached?
- A. Optimize for color contrast-ratio and screen-reading technology.
- B. Design a mobile-responsive solution to be used with Mobile Publisher.
- C. Ensure all text is black to maximize readability.
- D. Ensure Health Insurance Portability and Accountability Act (HIPAA) standards and guidelines are followed.
Answer: A
Explanation:
Explanation
The correct answer is B.
When designing for a visually impaired audience, it is important to optimize for color contrast-ratio and screen-reading technology. This will ensure that the design is accessible to those with visual impairments. Color contrast-ratio ensures that the text is easily readable, while screen-reading technology allows people with visual impairments to access the content on the website using a screen reader. Additionally, Salesforce has some great resources on designing for accessibility, such as their Accessibility Design Guide
[1] and their Accessibility Best Practices [2].
[1] https://www.salesforce.com/content/dam/web/en_us/www/documents/salesforce-accessibility-design-guide.p
NEW QUESTION # 79
Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers
- A. Salesforce Surveys for user Satisfaction
- B. User Engagement Dashboard and Report
- C. Custom Permission Sets
- D. Visualforce App
- E. Chatter polls
Answer: A,B
NEW QUESTION # 80
An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 2 answers
- A. Operable
- B. Robust
- C. Understandable
- D. Delightful
- E. Abundant
Answer: A,C
NEW QUESTION # 81
The UX Designer at Cloud Kicks is asked to make the website size and content adapt to the screen size, platform and orientation.
Which design should the design use?
- A. Reactive
- B. Proactive
- C. Responsive
- D. Refactored
Answer: C
NEW QUESTION # 82
A UX Designer has completed discovery, research analysis, and ideation.
How should they prepare for the next phase?
- A. Build partnerships.
- B. Create business model canvas.
- C. Continue iterating.
- D. Determine what to prototype.
Answer: D
Explanation:
Explanation
The next phase for a UX designer after completing discovery, research analysis, and ideation is to determine what to prototype. Prototyping is the process of creating a model, mock-up, or simulation of a user interface to test out ideas and gain feedback from users. Prototyping can be done in a variety of ways, from low-fidelity paper prototypes to high-fidelity digital prototypes. It is important to consider the purpose of the prototype and the amount of detail needed to accurately test out the user experience.
To prepare for the prototyping phase, a UX designer should review the research data and user insights gathered during the discovery, research analysis, and ideation stages. They should determine what needs to be tested out and create a plan for creating the prototype, considering the level of fidelity needed, the resources available, and the timeline. Additionally, they should consider what metrics they want to measure when testing the prototype, such as user engagement, usability, and satisfaction.
References:
[1] https://www.salesforce.com/blog/2019/12/ux-design-prototyping.html [2] https://uxplanet.org/the-importance
NEW QUESTION # 83
An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 3 answers
- A. Operable
- B. Robust
- C. Abundant
- D. Delightful
- E. Understandable
Answer: A,C,D
NEW QUESTION # 84
A branding and marketing team wants to customize the theme in the external customer support site to match the style guide requirements?
What should be the recommended next step?
- A. Link a company style sheet.
- B. Configure the Experience Builder Theme panel.
- C. Create a custom-scoped CSS style sheet.
- D. Override conflicting Salesforce Lightning Design System (SLDS) styles.
Answer: A
NEW QUESTION # 85
The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
In which two ways should their experience be improved? Choose 2 answers
- A. Remove irrelevant public list views.
- B. Share list views to Public Groups and only add relevant users.
- C. Request users to create and share their list views.
- D. Recommend using related lists instead of list views.
Answer: A,D
NEW QUESTION # 86
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