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NEW QUESTION # 275
A user recently connected a Windows laptop to a free WiFi hot-spot.
After returning to the office, the user cannot access network shares.
Which of the following is the MOST likely cause?
- A. Location-based settings are not turned on.
- B. The network shares are hidden.
- C. The local firewall settings are incorrect.
- D. Remote access has been disabled.
Answer: C
NEW QUESTION # 276
A user reports malware activity on an isolated workstation used for testing. It is running an end-of-life OS, and a USB drive is the only method used to transfer files. After removing the malware and replacing the USB drive with a brand new one, the technician gives the approval to use the equipment. The next day the user reports the same malware activity is present after powering on the system.
Which of the following did the technician forget to do to prevent reinfection?
- A. Disable System restore and remove all restore points from the system
- B. Update the local antivirus and set it to scan automatically every evening
- C. Connect to the network and update the OS with the latest security patches
- D. Scan and clean the USB device used to transfer data from the equipment
Answer: B
NEW QUESTION # 277
Ann, a user, has two monitors: one connected with VGA and another connected with DisplayPort.
Ann contacts the help desk because she can only see one monitor at a time. Ann tried to fix this on her own, but she sees very limited display settings.
Which of the following is MOST likely the issue?
- A. The monitor refresh rate is above 60Hz and cannot display a digital signal.
- B. The OS is using basic drivers for the video card.
- C. The DisplayPort is plugged into an HDMI port.
- D. Ann does not have administrative rights over the machine.
Answer: D
NEW QUESTION # 278
A network administrator needs to be able to securely connect to a local router from within the office.
Which of the following protocols should the administrator ensure is enabled on the router?
- A. TFTP
- B. RDP
- C. HTTP
- D. SSH
Answer: D
NEW QUESTION # 279
A technician is troubleshooting a computer that has been infected with a virus. Upon rebooting, the computer states that NTLDR is missing. The computer cannot boot into safe mode, and reinstalling the OS is not an option. Which of the following is the BEST option to use to restore the machine to a bootable state?
- A. Run Startup Repair
- B. Format the C drive
- C. Repair the MBR and then reboot
- D. Remove the CMOS battery
Answer: A
NEW QUESTION # 280
An employee contacts the help desk because the battery in a company-provided smartphone lasts only a short period of timewhen the worker is in the office. Which of the following would MOST likely reduce this symptom? (Select TWO)
- A. Connect to the office WiFi network automatically
- B. Increase the time to dim the screen automatically
- C. Close applications when tasks are completed.
- D. Disable 802 11ac and use mobile data exclusively
- E. Set the smartphone display to maximum brightness
- F. Increase the frequency for syncing corporate email
Answer: C,E
NEW QUESTION # 281
A user installed an application that now requires a license key to enable lull functionality. The user contacts support, and the technician decides to enter a license key in the software GUI on behalf of the user. Which of the following will support this task''
- A. SSH
- B. FTP
- C. Telnet
- D. RDP
Answer: D
NEW QUESTION # 282
Which of the following is a Device that stores a copy of a certificate that is used for authentication?
- A. OTP token
- B. Smart card
- C. Biometric scanner
- D. Soft token
Answer: C
NEW QUESTION # 283
A user's laptop screen goes black after five minutes of not being used. Which of the following Windows Control Panel utilities should be used to modify the user experience?
- A. Power Options
- B. Device Manager
- C. Troubleshooting
- D. Internet Options
Answer: A
NEW QUESTION # 284
A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved. Which of the following methods would the technician MOST likely perform on the computer?
- A. Unattended installation
- B. Refresh upgrade
- C. Clean installation
- D. In-place upgrade
Answer: B
NEW QUESTION # 285
A user is having issues with website access. The user is trying to access a site that is used every day by everyone in the company. When the user goes to the site a message appears stating the site is not secure, and the address bar turns red. A technician contains the site is working fine like everyone else. The technician verifies the address was entered correctly but when the message shows up. The address is different than what was typed.
Which of the following is causing this issue?
- A. Invalid certificate
- B. Browser redirection
- C. Rogue antivirus
- D. Untrusted root CA
Answer: B
NEW QUESTION # 286
A junior technician needs to obtain a list of all the processes that are running on Linux system.
Which of the following commands should the technician use to obtain the information?
- A. Nv
- B. V1
- C. Is
- D. Ps
Answer: A
NEW QUESTION # 287
A customer is setting up a new cable modern and wireless router. The customer wants to be able to access to remote desktop while traveling. Which of the following must be configured FIRST to enable this capacity?
- A. Disabling ports
- B. Port forwarding
- C. Content filtering
- D. MAC filtering
Answer: D
NEW QUESTION # 288
A technician is alerted to a virus on a PC. The technician isolates the PC from the network.
After verifying there are no other infected PCs on the network, which of the following is the SAFEST method for the technician to use to clean the infected PC?
- A. Download and apply the security patch that addresses the vulnerability that was exploited
- B. Download another antivirus software that will quarantine the virus.
- C. Reimage the computer and update it with all the latest patches
- D. Use System Restore to bring the PC back to a previous restore point.
Answer: C
NEW QUESTION # 289
An employee contacts the help desk because the battery in a company-provided smartphone lasts only a short period of time when the worker is in the office. Which of the following would MOST likely reduce this symptom? (Select TWO).
- A. Increase the time to dim the screen automatically.
- B. Close applications when tasks are completed.
- C. Set the smartphone display to maximum brightness.
- D. Disable 802.11ac and use mobile data exclusively.
- E. Connect to the office WiFi network automatically.
- F. Increase the frequency for syncing corporate email.
Answer: B,E
NEW QUESTION # 290
A technician receives a call from an end user in the human resources department who needs to load an older stand-alone application on a computer to retrieve employee information. The technician explains the application can be run in compatibility mode, but it will need to be removed as soon as the user obtains the required information. Which of the following BEST describes the technician's concern with loading this application on the user's computer?
- A. Incompatibility
- B. Impact to the network
- C. Impact to the device
- D. Impact to the user
Answer: C
NEW QUESTION # 291
A technician is removing malware from a workstation. The malware was installed via a phishing attack, which was initiated from a link that was included in an email.
Which of the following should the technician do to address this issue? (Choose two.)
- A. Ensure endpoint protection is up to date and run the utility to remove the threat.
- B. Restore the system using the last known-good configuration from the recovery console.
- C. Update the host firewall to block port 80 on the workstation.
- D. Educate the user on verifying email links by hovering over them before clicking.
- E. Ensure the anti-rootkit utility is up to date and run it to remove the threat.
- F. Ensure antivirus is up to date and install the latest patches.
Answer: B,D
NEW QUESTION # 292
An office computer has been infected with malware.
Which of the following steps should be taken FIRST?
- A. Back up the hard drive
- B. Quarantine the infected computer
- C. Run antivirus software
- D. Educate the user
Answer: B
NEW QUESTION # 293
A customer is setting up a new cable modem and wireless router. The customer wants to be able to access a remote desktop while traveling.
Which of the following must be configured FIRST to enable this capability?
- A. Disabling ports
- B. Port forwarding
- C. Content filtering
- D. MAC filtering
Answer: B
NEW QUESTION # 294
A technician is troubleshooting a home WiFi router that is used by a small company of 30 employees. The business is experiencing intermittent wireless connectivity issues. Which of the following is the MOST likely cause of the issues'?
- A. Some of the employees are not licensed to use the router
- B. Several of the employees are using an incorrect SSlD
- C. The router has insufficient capabilities
- D. Static DNS has not been set up on the router.
Answer: A
NEW QUESTION # 295
A technician accessed a network share from a computer joined to workgroup. The technician logged in as "user1" and directed the computer to save the username and password. Several weeks later, the technician wants to log in to this network share using the administrator account. The computer does not prompt for a username and password, but it automatically logs in to the network share under the "user1" account. Which of the following would allow the technician to log in using the "administrator" username?
- A. Use the command: net use Z: \\fileserver\share
- B. Go to the Sync Center and disable the offline files feature.
- C. Use the Advanced Sharing options in the Network and Sharing Center and enable "turn on network discovery".
- D. Join the computer and file server to a domain and delegate administrator rights to "user1".
- E. Delete the "user" account for the network share in Credential Manager.
Answer: E
Explanation:
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2012-r2-and-2012/gg651155(v%3Dws.11)
NEW QUESTION # 296
A company has hired a new IT firm to manage its network switches and routers. The firm is geographically separated from the company and will need to able to securely access the devices.
Which of the following will provide the ability to access these devices?
- A. VNC
- B. RDP
- C. Telnet
- D. SSH
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION # 297
A technician is attempting to troubleshoot a Linux home folder issue, but does not remember which directory is current. Which of the following tools should the technician use to find the current directory?
- A. sudo
- B. cd
- C. pwd
- D. dir
Answer: C
NEW QUESTION # 298
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